Project Manager (Production & Warehouse Operations)

Hal Leonard is undergoing a major operational transformation across production and fulfilment. The Project Manager will lead the end-to-end transformation programme, conduct research and business case analysis, coordinate cross-functional stakeholders and external partners, and support executive decision-making while advancing AI and automation initiatives.

Responsibilities:

• Own the end-to-end transformation programme for Production & Fulfilment: programme plan, milestone tracker, decision log
• Lead research workstreams on warehouse systems selection (ERP/WMS), print-on-demand models, and stock management strategy
• Build business cases per workstream — cost-benefit analysis, vendor comparisons, implementation roadmaps
• Manage relationships with external consultants, vendors and suppliers on the programme
• Act as the coordination point between Operations, Finance, IT and commercial teams on all transformation activity
• Prepare briefings, recommendations and options papers to drive executive decision-making
• Identify and manage programme risks and dependencies; escalate blockers early
• Report to stakeholders regularly and maintain documentation in Confluence

Requirements:

• Proven Project Manager experience in physical operations, supply chain, manufacturing or logistics
• Track record leading complex, multi-workstream transformation or change programmes
• Comfortable building and presenting business cases to senior stakeholders, including financial modelling and cost-benefit analysis
• Strong research and analytical skills; able to evaluate systems and vendor options objectively
• Experience with WMS, ERP or production systems — as a user or in an implementation context
• Excellent communication and stakeholder management, from operational to executive level
• Highly organised, able to manage ambiguity and competing priorities in a fast-paced environment
• Confident with Jira and Confluence
• Comfortable challenging the status quo and driving progress independently, without close oversight
• Experience with print-on-demand or digital print operations
• Knowledge of European or US distribution and logistics networks