Project Manager, Imaging and Cardiac

ICON plc is a healthcare intelligence and clinical research organization. The Project Manager will lead a portfolio of clinical trials within the Medical Imaging and Cardiac Safety Solutions team, serving as the primary customer contact, coordinating cross-functional teams, managing timelines and deliverables, and ensuring compliance with regulatory requirements.

Responsibilities:

• Apply project management principles, concepts and techniques for effective project management, including quality assurance and customer satisfaction
• Maintain a positive, results-oriented work environment by building partnerships, modeling teamwork and communicating in an open, balanced and objective manner
• Act as the primary contact and study lead with the customer from startup through close-out of a project with minimal supervision and oversight
• Develop and implement project plans and timelines via internal and external kick-off meetings and ensure agreement by parties involved, with minimal supervision
• Develop presentations for Investigator Meetings and customer facing meetings and travel independently to present at these meetings when required
• Escalate issues to management as appropriate
• Complete revenue, forecasting and invoicing per process on-time and accurately
• Coordinate cross-functional teams to ensure efficient processing of project requirements, with minimal support
• Conduct routine customer teleconferences and generate and maintain accurate records and meeting minutes and agendas in accordance with regulatory guidelines
• Update budgets and contracts and gain management approvals for Change Requests
• Generate and maintain Patient and Site Tracking Reports via MS Excel and study databases and provide updates to customers on a regular basis
• Coordinate with internal teams to query sites to submit incoming data and resolve data issues
• Travel with Business Development for customer meetings, as requested
• Present internally and externally on project portfolio
• Identify potential risks to projects and implement processes and tactics to proactively mitigate
• Compliance with internal SOPs and WIs
• Participate in developing and updating internal documents and guides (e.g. training materials, SOPs, etc.)
• Participate, as requested by Regulatory Affairs, in customer audits
• Provide oversight of Site Management and Reader Management activities for assigned projects
• Meet or exceed internal Project Management metrics
• Travel possibly required up to 20% of the time

Requirements:

• Relevant Work Experience: Required minimum of three years in a customer-focused role
• Language: Advanced English fluency required for business communication
• Previous work history in English as primary language required
• Education: Minimum Bachelor's Degree (preference in Life Sciences or similar) or equivalent education/work experience
• Desired minimum of one year working in a project management role within the clinical trial industry
• Imaging or Cardiac experience preferred but not required