Sr. Operations Manager- Product Marketing

Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to use IoT data to improve safety, efficiency, and sustainability. The company is seeking a Senior Operations Manager, Product Marketing, to build AI-first operating systems, automate product marketing workflows, and redesign the product release process. The role will manage cross-functional programs and create scalable systems for messaging, launch planning, and downstream content generation.

Responsibilities:

• You'll build the AI-first operational strategy that makes a world-class PMM team hum. Work with AI marketing experts to turn ad hoc and manual processes into automated workflows that run itself. Build the context layer, the strategic inputs and templates, that feeds the AI tools the team needs to multiply its impact
• You will re-imagine Samsara’s release motion with an AI-first system. You'll identify the strategy and context layer that is needed to create the tools and workflows that take the release process, deadlines, and launch context and turn it into the launch calendar, tiering, and messaging automatically. You will own the system that makes this knowledge actionable with reduced effort from the cross functional team
• Build the PMM Context Layer for AI: Create and maintain a structured source of truth for messaging, ICP, and positioning that PMM, downstream teams, and AI tools can draw on to generate campaigns, decks, blog posts, and launch content, without waiting on a person to translate it each time
• Own the Operations System End to End for PMM: Apply a system-first approach to how the team runs. Build the intake, tasking, and ticketing system. Turn PMM workflows, QBR materials, onboarding docs, and team processes into templates and tooling that generate themselves
• Elevate the PMM Team: Act as a force multiplier, identifying opportunities to improve how the team works and delivering on them
• Own the Context Layer: Maintain the structured sources of truth, messaging, ICP, positioning, that PMM, downstream teams, and AI tools draw on to generate campaigns, decks, and launch content
• Manage the Program End to End: Track dependencies and open items across concurrent workstreams, launch alignment, directorate coordination, ops rollouts, to resolution, so nothing drops between the systems you build and the humans who run the relationships
• Architect the AI-Powered Launch Engine: Lead the redesign of Samsara's launch approach. Partner with stakeholders to synthesize what's coming from the product, including features, timing, and tiers. Design the requirements for automated workflows that organize this into narratives, tier by strategic priority, and make the launch plan a living source of truth. Streamline PMM steps, from intake and templates, to derivative content. Make outputs easier for downstream teams to consume, with less manual synthesis and more automation

Requirements:

• This is a remote position open to candidates based in the US
• Experience: 5+ years in Product Marketing, Product Management, Product Ops, Program Management, or related role
• AI Fluency: Deep, hands-on experience using AI to identify, re-architect, and build multi-step workflows or automated processes end-to-end. This goes beyond layering AI on top of a process that already exists, but fundamentally rethinking how the work gets done. You can point to something you've actually built with AI, and you're excited to keep pushing what's possible
• Program Management Depth: Experience managing complex, multi-stakeholder programs with competing timelines and dependencies
• Builder Mentality / Ambiguity Tolerance: Proven ability to build something from a blank canvas rather than execute an inherited playbook; comfortable operating without a clear roadmap and moving fluidly between AI-systems work and whatever else PMM needs to succeed
• Cross-Functional Range: Strong track record of driving alignment across Product, Engineering, Sales, and Marketing organizations at multiple levels of seniority
• Communication: Exceptional written and verbal communication skills
• Education: Bachelor's degree required
• Release Marketing / NPI Experience: Has driven a new-product-introduction or release process, built or improved tiering frameworks, launch calendars, or launch-readiness criteria
• PMM Team-Building Experience: Has helped a PMM team level up through operational improvements, shared rituals, or team programming
• Strong Marketing Instincts: Can craft compelling messaging and identify content that will resonate or not with audiences