Project #1113 (old 1073) MSP - MBUSA - MGD SVC - OFFSHORE MYCO Content Editor - Swati

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MBUSA PROJECT #1113
OFFSHORE MYCO REPLACEMENT
Swati Kumar - Metacube

job description
The role

• The content editor is working in a content editor team, lead by a team leader.
• The content editors are editing information, data and web pages related to car models and changes, on the customer facing portal of a prestigious car maker.

Responsibilities

• Handle all incoming change requests or maintenance items using the pre-defined Target Turnaround Time (TAT) guideline.
• Responsible for all car model change content authoring for both the US and Canadian passenger car sites. This will include:
  • Authoring all copy and images in AEM (Adobe Experience Manager) that are needed to support the launch of model changes (car class, model and configuration pages, etc.).
  • Working closely with the QA team to fix any issues identified during internal testing or by the business users.
  • Providing support leading up to and the day of a model change launch (preparing pages, publishing of content, and debugging any content related issues, etc.).
  • Responsible for all non-change and maintenance content authoring for the US and Canadian passenger car sites.
  • Responsible for special releases (e.g., special offers, etc.).
  • Provide support during releases to fix any issues found by QA in real-time.
• Provide support for vans: content tickets, data and configuration changes and releases

Skills

• Work experience with AEM authoring experience (Ideally 2+ years).
• Experience working with Jenkins.
• Knowledge about publishing AEM pages
• Good problem solving and communication skills.
• Excellent communication and command of English, to quickly communicate and resolve issues in a team that is working at a fast pace.