Product Designer

IBM is seeking a Product Designer to lead end-to-end user experience and product design initiatives in Bellevue, Washington. The role involves partnering with product and cross-functional teams, using research, data, experimentation, and AI tools to influence product strategy, validate designs, and drive business outcomes.

Responsibilities:

• Lead user experience for products, ensuring end-to-end design success for customers and users from discovery to implementation
• Partners with Product Manager to help implement strategies for GTM, Sales, and Customer Success
• Lead agile design initiatives for products, coordinating with cross-functional teams to ensure alignment and efficiency and represent Design at agile ceremonies
• Utilize AI tool integration, optimize workflows and drive efficiency in design strategy
• Influence product strategy through storytelling, using data and research to drive decisions while identifying new opportunities to apply AI tools, reinventing workflows
• Mentor junior team members, providing guidance and support
• Drive business outcomes through product design, using data to inform decisions and measure success
• Track metrics such as customer retention, usage and revenue impact
• Lead prioritization of product-level design initiatives, coordinating across teams to ensure timely delivery of high impact work using agile practices
• Lead iteration and experimentation for products, using advanced testing methods and data analysis to refine designs
• Draft usability test plans
• Conduct and analyze user research to define problem statements and design solutions
• Create high-fidelity wireframes, prototypes, and interaction designs
• Use data and A/B testing to validate design choices and iterate accordingly
• Utilize: Figma, Maze, User Research, Wireframing and Prototyping, Interaction Design

Requirements:

• Master's degree or equivalent in Graphic Design, User Experience (UX) Design, Human-Computer Interaction (HCI), Industrial Design, Psychology, Media/Communication Design or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as an Industrial Designer, UX Designer, Product Designer or related
• One (1) year of experience must include utilizing Figma, Maze, User Research, Wireframing and Prototyping, Interaction Design