Technical Business Analyst

ICF is a global advisory and technology services provider that combines expertise with technology to help clients solve complex challenges. ICF is seeking a Technical Business Analyst to support the software development cycle, system data, business intelligence, and project delivery for energy efficiency and utility-sector technology projects.

Responsibilities:

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
• Work with stakeholders of IT systems to define the system requirements and design approach
• Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
• Develop an understanding of the client processes and procedures and assist with making improvements relative to technology
• Work with a team of senior technologists and to deliver solutions for clients
• Support users through training, as well as provide one-on-one technical assistance

Requirements:

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field
• 2+ years of experience supporting business analysis, IT systems, or software development projects
• Experience gathering requirements and creating documentation such as use cases, process flows, and requirements specifications
• Experience testing software, tracking issues, and collaborating with developers to ensure requirements are met
• Proficiency with Microsoft Office applications, including Excel, Visio, and PowerPoint
• Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders
• Experience with testing software, tracking issues, and working with developers to ensure that requirements are being met
• Experience with content management systems, including user roles, configuration, and content editing
• Ability to write basic HTML and SQL, experience in Data Integration and knowledge of reporting tools like Cognos, Microsoft Power BI
• Knowledge of Project, Change, Configuration and Release management is a plus
• Location: Remote (Preferred to be based in Virginia or New York)