Analyst, Business (ROPS)

DaVita Kidney Care is a healthcare company focused on caring for patients with chronic kidney failure. The Business Analyst will support Revenue Operations by analyzing reimbursement data, identifying revenue opportunities, resolving high-impact issues, and developing strategic recommendations. The role also involves leading projects, improving processes, communicating insights to stakeholders, and supporting automation and innovation initiatives.

Responsibilities:

• Data and reporting analysis, management, and presentation using appropriate tools such as Excel, data warehouses, and servers like SQL and Tableau
• Compile and transform data across multiple databases to then complete root cause analysis, quality assurance, trending, and building complex analytical models & determining variable assumptions
• Summarize and package analytical insights into appropriate platforms and forums to share with stakeholders, partners and leaders
• Develop, pitch, and initiate action plans or process improvements
• Translate business requirements into specifications that will be used to implement and generate recurring reports that provide business and systems insight
• Partner, communicate, and lead working sessions with executive stakeholders to deliver accurate data, findings, and recommendations; maintain relationships and provide high level updates on initiatives
• Oversee smaller initiatives from inception to completion, ensuring that projects are completed on time and meet stakeholders’ requirements. This includes developing project plans, managing timelines, and tracking progress against established goals
• Create visual and graphical material to present to leaders and partner teams to provide updates and findings throughout deep dives and process innovations
• Understands how metrics & processes across multiple business are interrelated and implications of overall work on broader business objectives
• Innovation and automation ventures
• Provides direction and team work to help with others’ work; viewed as a mentor and expert across the team
• User Acceptance Testing (UAT) and validation tasks
• Understand and adhere to all HIPAA Guidelines, DaVita Teammate Handbook, and Safety and Security Policy and Procedures

Requirements:

• Associates or Bachelor's degree
• 2-3+ years of data analysis and Excel pivot table experience; Ability to analyze complex data to be proactive in business decisions
• Expert in computer proficiency in Microsoft Office tools with an emphasis on Microsoft Excel, Access, Outlook, Word, PowerPoint, Visio, SharePoint and Teams
• Ability to work independently, multi-task, and meet deadlines in a fast-paced, deadline driven environment
• Excellent presentations skills and experience in project management
• Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position
• High school diploma or equivalent required
• Basic computer skills and proficiency in MS Word, Excel, and Outlook required
• Vision adequate to perform the essential duties/responsibilities of position
• May be required to demonstrate the ability to differentiate colors on a test strip
• Teammate will be required to work on computer screen(s) for 8+ hours a day
• Ability to lift minimum of 5 lbs to a max of 50 lbs unassisted and able to stand, sit, stoop, walk, stretch, reach, and use full range of body motions
• Manual dexterity as required for specific equipment and ability to use computer keyboard and peripherals
• Demonstrated strengths in organization, attention-to-detail, follow-through, reasoning, critical thinking, and problem-solving skills
• Experience working in and coding in SQL and/or Python, VBA, Power BI, Microsoft Access, Excel Macros, and Tableau, Netezza, Google Cloud
• Relative coding and Excel certifications
• Minimum of three (3) years' healthcare reimbursement experience preferred ; experience with admissions, billing, and collections preferred
• Demonstrated knowledge of insurance rules, regulations and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred