IT Business Analyst

xCures Inc. is redefining how healthcare organizations in the US access, trust, and act on patient data. As an IT Business Analyst, you will play a critical role in modernizing and scaling xCures’ enterprise technology landscape by partnering with various business functions to optimize systems and integrate AI solutions.

Responsibilities:

• Partner with stakeholders across all business functions to understand workflows, pain points, and strategic objectives
• Lead requirements gathering sessions, stakeholder interviews, and cross-functional workshops
• Translate business and clinical needs into detailed functional requirements, user stories, system documentation, and process maps
• Support optimization of enterprise systems including but not limited to: HRIS, CRM, marketing automation platforms, analytics tools, and healthcare data platforms
• Collaborate with IT, Security, Engineering and Product teams to design and implement scalable, secure, and integrated system solutions
• Build system enhancements and implementations that align with HITRUST control requirements, HIPAA standards, and internal governance policies
• Identify opportunities to integrate AI and automation into business workflows while maintaining compliance and data integrity
• Evaluate AI-powered tools for operational fit, scalability, security, privacy, and regulatory compliance
• Partner with Security and Compliance teams to conduct vendor risk assessments consistent with HITRUST, HIPAA, and internal third-party risk management processes
• Lead or support technology acquisition initiatives including RFP development, cost-benefit analysis, and vendor due diligence
• Maintain documentation of vendor assessments, risk evaluations, and mitigation plans in alignment with audit requirements
• Develop executive-ready reporting, dashboards, and status updates to communicate project impact and vendor risk posture

Requirements:

• Bachelor's degree in a relevant field, or equivalent professional experience
• 3+ years of experience as a Business Analyst, IT Analyst, Systems Analyst, or similar role; exceptional candidates with fewer years of experience, but demonstrated depth in evaluating, implementing, or operationalizing AI and automation solutions in a business environment will be considered
• Experience working in a regulated industry such as financial services or healthcare
• Experience operating within a regulated compliance environment (e.g., HITRUST, HIPAA, SOC 2, ISO 27001, SOX, FINRA, or similar frameworks)
• Experience gathering and documenting functional and technical requirements across enterprise systems
• Experience supporting system implementations, vendor evaluations, or third-party integrations
• Strong understanding of healthcare data privacy and security principles
• Strong analytical and problem-solving skills
• Experience working in Agile, Scrum, or hybrid project environments
• Strong written and verbal communication skills
• Experience in healthcare technology, digital health, or regulated SaaS environments
• Experience working in or supporting a HITRUST-certified environment
• Experience integrating AI or automation tools into business workflows
• Experience evaluating AI vendors, including data governance and compliance considerations
• Experience supporting HRIS, CRM, marketing automation, or revenue operations systems
• Experience with system integrations, APIs, and data mapping
• Familiarity with SQL, reporting tools, or analytics platforms
• Certifications such as CBAP, PMI-PBA, Security+, CISA, or related credentials