Manager, Sales Development, SME & Growth

Airwallex is a unified payments and financial platform for global businesses. The company is seeking a Manager, Sales Development to lead a team of SDRs generating and qualifying revenue opportunities for SME and growth-sized customers, while shaping sales strategy and building a scalable revenue-generating function.

Responsibilities:

• Hire, coach, and develop a world-class team of SDRs responsible for US pipeline generation
• Own SDR performance management, ensuring the team meets or exceeds key sales metrics (SQLs, SALs, pipeline contribution)
• Develop best-in-class handoff processes to ensure SDR-generated leads are properly nurtured and converted by Account Executives (AEs)
• Ensure SDRs receive structured training on regional market nuances, qualification criteria, and customer engagement best practices
• Establish a quality control framework, including SDR call reviews, outreach messaging audits, and structured feedback loops

Requirements:

• 5+ years of experience in high-performance SDR/AE roles, including 2+ years in a leadership capacity managing SDR teams
• Proven ability to hire, train, and develop top-tier sales talent
• Strong understanding of B2B outbound prospecting, pipeline development, and SDR-to-AE handoff best practices
• Familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies
• Highly collaborative, with excellent communication and stakeholder management skills
• Experience or understanding of fintech/payment industry is a plus!