Onsite in Charlotte, NC
Max rate $73/hr
ServiceNow IRM Onsite Technical Engineer / Developer
**ServiceNow CSA, CAD, or CIS-IRM / Risk and Compliance certification preferred**
Top Skills Required :
1. ServiceNow IRM/GRC configuration & development
2. Strong JavaScript / ServiceNow scripting
3. Cloud experience (AWS/Google Cloud Platform/OpenShift) - 4+ yrs
Job Description/ Responsibilities
* Configure and develop ServiceNow IRM/GRC capabilities supporting the Archer-to-ServiceNow migration and modernization effort.
* Collaborate onsite with AMEX technical stakeholders on technical story elaboration, implementation planning, workflow design, and solution validation.
* Build POCs and rapid prototypes to validate technical approaches and accelerate delivery decisions.
* Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer flows, integrations, reports, and dashboards.
* Support REST/SOAP integrations, IntegrationHub, import sets, transform maps, migration validation, and technical defect resolution.
* Participate in Agile ceremonies, estimation, code reviews, unit testing, system testing, deployment, and hypercare.
* Coordinate closely with the offshore technical pod and technical lead to maintain consistent implementation standards and delivery continuity.
* 2-4+ years of ServiceNow configuration or development experience.
* Hands-on ServiceNow IRM/GRC implementation or technical configuration experience.
* Strong JavaScript and ServiceNow scripting experience.
* Experience with Flow Designer, IntegrationHub, REST APIs, Business Rules, Client Scripts, Script Includes, UI Policies, reports, and dashboards.
* Ability to work directly with client technical stakeholders in an onsite delivery setting.
* Experience supporting Agile technical delivery, testing, deployment, and production stabilization.
* Minimum 4 years experience in cloud environments (AWS, Google Cloud Platform, OpenShift, or comparable private cloud).
Team context: 1 of 3 onsite technical engineer positions on a 13-member ServiceNow IRM technical delivery pod (3 onsite + 10 offshore) supporting AMEX's Archer-to-ServiceNow IRM migration.
* Experience with Claude or related AI-assisted development/engineering tooling - highly preferred.
* Based in North Carolina or able to support onsite delivery in North Carolina - highly preferred.
* Archer-to-ServiceNow migration or broader GRC platform migration experience.
* Financial Services and regulated-enterprise delivery experience.
* ServiceNow CSA, CAD, or CIS-IRM / Risk and Compliance certification preferred.
