3+ years of experience supporting EHR and Practice Management Systems in a healthcare or medical clinic environment.
Strong knowledge of HL7 integrations, EHR support, troubleshooting, updates, and HIPAA-compliant data management.
Experience with cloud platforms (AWS/Azure) and enterprise application support.
Proficiency with JIRA and Ivanti ticketing systems for issue tracking and support management.
Advanced Windows operating system support experience, including troubleshooting, system maintenance, and technical support.

IT Enterprise Business Analyst

Key skills