IT Technical Business Analyst - Intermediate - Remote / Telecommute

Job Title: IT Technical Business Analyst - Intermediate - Remote / Telecommute

Job Location: Edmonton, AB

Job Type: Contract

Job Overview:

Requirement/Must Have:

• University graduation in business, management or a related discipline and four-year Project Coordinator experience; OR a two-year diploma in business, management or a related discipline and six-year Project Coordinator experience; OR a one-year certificate in business, management or a related discipline and seven-year Project Coordinator experience; OR eight-year Project Coordinator experience.
• 5+ years of experience as a project coordinator leading technical teams in multiple implementation and execution of information technology projects in a large-scale environment.
• 5+ years of experience defining project scope and goals in collaboration with business stakeholders.
• 5+ years of experience developing project deliverables including project charters, business cases, briefing notes, status reports, risk logs, project closures, and dashboards.
• 5+ years of experience managing multiple projects concurrently.
• Ability to follow established processes for RFS and GR projects to ensure consistency and efficiency.
• Ability to investigate and analyze IT changes needed for department reorganizations, including Microsoft Active Directory and file system security.
• Ability to utilize project management methodology and governance tools to manage resources and stakeholder engagement.
• Ability to harness AI tools to enhance human capabilities while ensuring ethical applications and security.
• Compliance with cybersecurity and other operational standards and processes.

Responsibilities:

• Organize immediate setup and reconfiguration of technology services for new facilities and office relocations.
• Coordinate and process requests for IT systems and infrastructure, ensuring alignment with service standards.
• Oversee projects internal to the Ministry of Technology and Innovation.
• Coordinate IT changes needed to facilitate department name changes or movement of programs, services, and personnel.
• Manage user accounts, distribution lists, security groups, and shared mailboxes in Active Directory.
• Lead consultations and facilitate stakeholder meetings.
• Confirm and create business requirements, functional specifications, and technical requirements.
• Schedule, organize, and lead project status meetings.
• Provide oversight to ensure projects are delivered according to specified scope, deliverables, and schedule.
• Maintain project documentation in SharePoint and provide regular status reports.
• Document technical recommendations and provide advice to management and operations teams.
• Ensure change management processes are followed.
• Collaborate with multi-disciplined teams on proof of concept and limited production roll outs.
• Provide quality control on production implementations.
• Review new services and technology requests to assess impact on the operational environment.

Nice to Have:

• 2+ years of experience coordinating IT infrastructure projects.
• 2+ years of experience coordinating reorganization projects involving changes to department names and movement of personnel.
• 5+ years of experience developing and maintaining positive stakeholder relationships, including at the executive level.
• 4+ years of experience leading and facilitating meetings with stakeholders at all levels.
• 5+ years of experience leading change management and communication planning.

Skills:

• IT Project Coordination.
• Project Management.
• Stakeholder Management.
• IT Infrastructure.
• Active Directory.
• Change Management.
• Risk Management.
• Project Documentation.
• Status Reporting.
• Microsoft File System Security.
• SharePoint.
• AI Tools.

Qualification And Education:

• University degree, Diploma, or Certificate in Business, Management, or a related discipline.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities