Business Analyst - Jira Admin

Net2Source Inc. is a global workforce solutions company connecting talent with career opportunities. The Business Analyst / Jira Administrator gathers business requirements, improves processes, and administers Jira to support Agile project delivery. The role manages Jira configurations, backlogs, sprint planning, UAT coordination, reporting, governance, and continuous improvement initiatives.

Responsibilities:

• Gathering business requirements
• Improving processes
• Administering Jira to support Agile project delivery
• Serves as a liaison between business stakeholders, project teams, and technical resources to ensure requirements are accurately documented and translated into actionable user stories, epics, and tasks
• Configuring Jira projects, workflows, issue types, screens, dashboards, automations, permissions, and reporting capabilities
• Supports backlog management, sprint planning, UAT coordination, and process improvement initiatives
• Providing leadership with visibility into project performance through dashboards and metrics
• Ensures Jira governance, user support, reporting accuracy, and continuous improvement across teams and programs

Requirements:

• The ideal candidate has experience with Agile methodologies, business process analysis, stakeholder management, and Jira administration
• Strong communication, analytical, and problem-solving skills are essential
• Preferred qualifications include experience with Confluence, Power BI, Jira Automation, and enterprise project delivery environments