About this role

Hi,

Title: Senior ServiceNow Architect(WSD, EAM, Experience Mandatory)

Location: Dallas, TX(onsite from Day 1)

Roles and Responsibilities:

Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
Design and govern Workplace Services including:
- Space Management
- Reservation Management
- Workplace Visitor Management
- Workplace Case Management
- Employee Experience workflows

- Asset lifecycle management
- Preventive and corrective maintenance
- Work order management
- Inventory and spare parts management
- Vendor and contract integrations

Define enterprise data architecture, integration strategy, and platform governance.
Create HLD, LLD, architecture diagrams, and technical design documents.
Lead architecture reviews, code reviews, and platform health assessments.
Mentor developers, consultants, and technical leads across ServiceNow engagements.
Collaborate with enterprise architects, business stakeholders, and delivery teams to ensure successful project outcomes.
Drive platform modernization, upgrades, and adoption of ServiceNow best practices.

ServiceNow Expertise

Technical Skills

Preferred Certifications

Senior ServiceNow Architect(WSD,EAM,ITSM,ITAM,CMDB)

Key skills