Consultant, Project Management - Financial Services

Nationwide is a Fortune 100 insurance and financial services company focused on delivering extraordinary care to its customers. The Consultant, Project Management - Financial Services supports finance and financial operations projects by coordinating project intake, requirements, budgets, resources, risks and dependencies. The role also leads business process analysis, organizational design and business transformation initiatives while partnering with senior leaders and cross-functional teams.

Responsibilities:

• Participate in the project process for high-profile, Tier 1 efforts by identifying complexities, dependencies and potential gaps or duplication as well as impact to FBS (FinOps)
• Communicate process impacts, decisions, risks, dependencies and performance results to customers, management and external sources as appropriate
• Build effective relationships across business and technology teams and influence outcomes without direct authority
• Evaluate shifting priorities and evolving business requirements while coordinating work and priorities across projects running simultaneously
• Serve as a process-management contributor and consultant between business customers and systems areas for the development and implementation of business processes and procedures
• Maintain an end-to-end vantage point on business delivery during every project stage, including post-implementation
• Identify cross-project impacts, risks, dependencies and opportunities for sequencing or integration, and escalate issues when appropriate
• Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and duplications
• Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans
• Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources
• Identifies critical elements of a business process that need to be managed. Defines criteria of performance success. Reports performance in a cohesive manner
• As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing business unit level change
• Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance
• Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements
• Develops compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with current operating model and/or desired target state operating models
• May provide direction, training and guidance for less experienced staff. May assign responsibility for tasks, sets clear objectives and monitors progress and results. May monitors project schedules and costs. May develops project plans, work breakdown structures and desired outcomes for overall solution delivery
• Performs other responsibilities as assigned

Requirements:

• This role does not qualify for employer sponsored work authorization
• Undergraduate studies in computer science, management information, business, mathematics or related field desired
• Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives
• Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration
• In-depth experience with process redesign methods and tools
• Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology
• Sound knowledge of a variety of tools, concepts and techniques
• Understanding of new technologies and developments in the technology industry
• Detailed knowledge of the system development life cycle
• Knowledge of project management concepts and techniques are required
• Thorough knowledge of facilitation, performance management, organizational design and managing organization change
• Ability to lead large or sophisticated projects
• Effective communication skills and ability to deal with ambiguity
• This position could be filled within any of the lower 48 U.S. states
• Proven experience in financial operations or NF line of business particularly in impact management or project work
• Excellent analytical and problem-solving skills, and applying new technology to meet business needs
• Strong communication and collaboration skills to work effectively with cross-functional teams
• Graduate studies are preferred
• Three years of experience in project management is preferred