Technical Project Manager - Network Planning

Brightspeed is a telecommunications company seeking a Technical Project Manager to provide advanced technical, analytical, and managerial support for Transport network operations. The role leads service assurance, network reliability, and customer satisfaction initiatives, analyzes complex network issues, develops technical documentation, and directs personnel and contractors.

Responsibilities:

• Provide proactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction
• Perform high-level analysis and identification of unique, complex, or chronic issues in the Transport network
• Design and write technical bulletins, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies
• Provide technical direction of personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers

Requirements:

• Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services, and systems
• Subject matter expert in SONET and Digital Access Cross-Connect (DACS) including lower-level applications and associated technologies and configurations
• In-depth knowledge and expertise in hardware/software/database operations to include fault troubleshooting for multiple Transport platforms including, Synchronous Optical Network (SONET), and Digital Access Cross-Connect (DAC), such as Titan 5500 and 532L
• In-depth knowledge and understanding of how to interpret Circuit Layout Records (CLR) and schematics
• High-level understanding of electrical transport, to include, T3, T1 and DS0
• Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, provisioning, and other support systems
• Ability to read Circuit Layer Records and Complex Schematics/designs
• Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels
• Effective leadership skills, including demonstration of training and/or mentoring activities