Senior Business Systems Analyst

Humana is a U.S. healthcare company focused on improving the health and well-being of its members and communities. The Senior Business Systems Analyst will support the MarketPoint Business Insights Team by analyzing, integrating, and visualizing complex datasets, developing long-term data solutions, documenting requirements, and collaborating with IT and business stakeholders.

Responsibilities:

• Analyze, integrate, and visualize complex datasets using T-SQL, PL-SQL, TOAD, Power BI, Azure, Snowflake, PowerAutomate, Databricks and other data management tools
• Develop long-term data solutions in partnership with IT, consolidating multiple business-generated tables into single repositories using Snowflake and Azure
• Elicit, document, and prioritize business and technical requirements; develop project plans and timelines
• Write user stories for Agile development and partner with IT and business stakeholders
• Coordinate cross-team collaboration, cultivating relationships with internal business (Reporting, Analytics, Operations, Sales Channels) and IT partners
• Document end-to-end data processes, ensuring data accuracy and quality of solutions, including but not limited to: business rules documents, source-to-target mapping, process flow diagrams
• Conduct Root cause analyses for issue triage and resolution
• Champion the customer by accurately representing prioritized needs during requirements, development, and testing phases
• Implement change management processes and maintain accurate requirements documentation
• Support production turns and incident monitoring, including occasional nights or weekends as needed

Requirements:

• Bachelor's degree and 5+ years of technical experience in data analysis, business intelligence, or systems analysis OR Master's degree and 3+ years of experience
• Advanced experience with T-SQL, PL-SQL, TOAD, Azure, Microsoft Power Platform, Snowflake, Databricks and related tools for data extraction, manipulation, and visualization
• Advanced skills in SQL queries, API integration, and working with large, complex datasets
• Experience in data mining, cost-benefit analysis, and creating impactful data visualizations
• Strong communication, facilitation, documentation, analytical, and problem-solving skills
• Ability to manage multiple tasks, prioritize deadlines, and maintain attention to detail
• Experience collaborating with stakeholders and remote teams at all organizational levels
• Highly organized, with a commitment to delivering quality products and services
• Minimal nights or weekends may be required to support production turns or incident monitoring
• Sponsorship is not available for this position (e.g. H-1B, E-3, TN, 0-1, STEM OPT, or any immigration work authorization requiring a written submission from the company to a government agency).  Only candidates with Citizenship or Lawful Permanent Residency in the U.S. will be considered
• Advanced degree in a quantitative discipline (Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, Data Science, or Business Administration)
• Azure Data Fundamentals or Snowflake SNOWPRO certification
• Advanced experience with Databricks, PowerBI, PowerApps, and PowerAutomate
• Expertise in forecasting, simulation, and predictive modeling
• Experience with Systems Development Life Cycle, Agile processes, and user story writing
• Proficiency in healthcare-related data and integrating disparate datasets