Job Title: Microsoft 365 Systems Engineer
Location: Dallas, TX (Hybrid) supporting a global, follow-the-sun team
Department: Messaging & Collaboration, Enterprise Technology Operations
Reports To: Director, Systems Administration
Interview Mode:
Position Summary
Gartner's Messaging & Collaboration team is seeking a Senior Systems Engineer to own the engineering, administration, and governance of our global Microsoft 365 environment. This senior individual contributor serves as a technical escalation point for the Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft Entra ID services that thousands of Gartner associates rely on every day.
The role blends hands-on platform engineering with project delivery and governance: configuring and securing services, automating administration at scale, leading migrations and compliance initiatives, and partnering with Microsoft and third-party vendors to keep the collaboration ecosystem reliable, secure, and audit-ready. The successful candidate is equally comfortable resolving a production incident, scripting a bulk change in PowerShell, and representing the team in a change advisory or security review.
KEY RESPONSIBILITIES:
Platform Engineering & Administration
Automation & Integration
Migration, Backup & Recovery
Compliance, Security & Governance
Service Delivery & Collaboration
Required Qualifications
Preferred Qualifications
Core Technical Skills
Platforms & Services:
Tooling & Automation:
Key Competencies: