Technical Business Analyst Job Details | Capgemini

Capgemini Engineering provides engineering, digital, and software technology services to innovative companies across industries. The Technical Business Analyst will bridge business stakeholders, technology teams, and accounting operations for a healthcare and insurance initiative, supporting requirements analysis, data validation, platform enhancements, integrations, and user acceptance testing.

Responsibilities:

• Partnering with business stakeholders, developers, QA resources, and accounting teams to elicit, document, and refine business and system requirements, translating them into detailed functional specifications, user stories, and data mapping documents
• Supporting student health insurance platform enhancements, school migrations, billing process improvements, data migration activities, and system integrations
• Performing advanced data analysis, reconciliation, and validation across multiple systems and data sources, including inbound and outbound carrier, enrollment, eligibility, and financial data files
• Facilitating requirements workshops, backlog refinement sessions, system demonstrations, and UAT activities while supporting production issue analysis and root cause investigations
• Leveraging AI-enabled tools such as Microsoft Copilot to accelerate requirements analysis, documentation, and user story development, ensuring accuracy, quality, and compliance throughout

Requirements:

• 4–6 years of experience as a Business Analyst or Technical Business Analyst supporting software development projects, with strong skills in SQL, data mapping, transformation logic, and Agile delivery using tools such as Jira
• Demonstrated ability to independently analyse complex datasets, identify discrepancies, challenge assumptions, and clearly communicate findings to both technical and non-technical stakeholders
• Experience supporting billing, accounting, finance, or premium administration functions, with familiarity in enrollment, eligibility, carrier reporting, and financial workflows in healthcare, insurance, or benefits administration environments
• Comfortable working across business, accounting, operations, and technology teams simultaneously, with excellent communication skills, attention to detail, and the ability to manage multiple concurrent priorities
• Experience reading and understanding data models, API and interface specifications, and integration documentation, with a willingness to apply AI tools to enhance productivity and quality