ERP Project Manager

TydeCo delivers ERP, HRP, and outsourced accounting solutions, including Sage Intacct and Sage 300 Cloud services. The ERP Project Manager will lead Sage Intacct implementation projects from initiation through completion, coordinating stakeholders, resources, timelines, risks, budgets, and deliverables while ensuring client satisfaction and operational efficiency.

Responsibilities:

• Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed
• Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed
• Facilitate seamless communication and coordination across global teams to support sales operational efficiency
• Maintain flexibility in scheduling to accommodate time-sensitive tasks and cross-regional collaboration
• Develop project plans and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Identify and manage project dependencies and critical path
• Track project progress and report on metrics
• Proactively manage changes in project scope, schedule, and costs
• Coordinate and lead project team meetings
• Ensure that all projects are delivered on-time, within scope and within budget
• Ensure resource availability and allocation
• Develop and maintain relationships with stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Provide exceptional service to clients
• Ensure that all client support issues are resolved in a timely and efficient manner
• Collaborate with other departments to ensure that ERP processes are integrated with overall business operations
• Stay up to date with industry trends and developments in Project Management
• Attend weekly catch-up meetings with the ERP team and Team Manager
• Identify areas of opportunities to focus on improved performance
• Maintain a professional appearance and work environment at all times
• Recommend changes when necessary and assist in implementation of new processes
• Maintain minimum billable hours as defined by leadership
• Provide strategic recommendations to improve clients’ efficiency
• Collaborate with sales/account management teams to align deliverables with scope and client expectations
• Identify service expansion opportunities and areas of client value

Requirements:

• Experience: 2+ years in a project administration, project management, or in a similar role
• At least 2 years' experience in Project Management
• Strong knowledge of project management methodologies
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, deadline-driven environment
• Strong understanding of Project Management processes and regulations
• Strong communication and presentation skills
• Proven ability to manage multiple projects simultaneously
• Professional project management certification preferred