Sales Development Representative (SDR)

Ceterus is a company that helps franchise small business owners optimize their financial performance and reporting. They are seeking a motivated Sales Development Representative (SDR) to grow their sales pipeline, qualify leads, and build relationships with potential customers.

Responsibilities:

• Qualify leads from marketing campaigns as sales opportunities
• Contact potential customers through cold calls and emails
• Present our company to potential customers
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with customers
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and Account Executives
• Report to the Sales Manager on (weekly/monthly/quarterly) sales results
• Stay up to date with new product releases/services and new pricing/payment plans

Requirements:

• Proven work experience as a Sales Development Representative, AE, or similar role
• Hands-on experience with multiple sales techniques (including cold calls)
• Track record of achieving sales quotas
• Experience with CRM software (e.g., Salesforce, Salesloft)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ability to deliver engaging presentations
• Experience working at a B2B SaaS start-up or in the franchise industry is a plus