Account Manager Inside Sales - Solar (Remote / Fuquay Varina, NC)

TE Connectivity is a global connectivity and technology company serving diverse industries. The Inside Sales Representative role supports the Energy Business Unit by prospecting customers, generating and managing sales opportunities, coordinating quotes, resolving product-related issues, and partnering with sales and cross-functional teams to drive revenue growth and customer satisfaction.

Responsibilities:

• Assist Outside Sales teams in executing and achieving their territory and market business plans
• Research accounts to identify key players and generate interest (generate reports for given territories)
• Source/Pipeline new sales opportunities via inbound leads, IIR, social media, outbound cold calls/emails, etc
• Coordinate customer requests and submit documentation into RFP portal for Quote creation
• Maintain a constantly expanding database of prospects for numerous industrial customer verticals (Renewables)
• Route qualified opportunities to Outside Sales team for further development and closure
• Manage opportunities for pipeline updates and track progress to ensure timely execution
• Extensive interaction with external customers, TE stakeholders, Customer Care, Product Management, Engineering, Operations, Technical Services, etc
• Provide proactive follow-up on outstanding actions from quote through project completion
• Resolve internal and external technical support requests or issues related to product selection, application, specification, installations, etc
• Travel as needed with Outside Sales team to support presentations and trade show activities. (once per quarter)
• Maintain a high level of product knowledge and application. Listen, understand and convey customer requirements
• Provide status of ongoing projects and future projects to management
• Identify/communicate to sales/management potential customer needs and sales opportunities to sustain future growth
• Perform basic product selection, d2d/project quotations and review customer RFQs, BOMs and specifications
• Work in conjunction with TE customer care to ensure efficient handling of commercial processes for quotation, receipt of order, order entry, shipment and delivery status, and resolution of return requests and product quality issues

Requirements:

• • Bachelor's Degree or Technical College Degree (e.g. Engineering / Business / Marketing / Sales)
• • 3-5 years solar industry experience, preferably in commercial account management (inside sales, project management, etc)
• • Customer service experience within a manufacturing, distribution (preferably electrical) or contractor company
• • Willingness and technical aptitude; understand and communicate an extensive product portfolio
• • Decision making ability; strong analytical and problem-solving skills. Demonstrate resourcefulness in a matrix reporting environment. Ability to work within deadlines and challenging execution targets
• • Demonstrate the ability to maintain progress on multiple tasks, set priorities, and manage time effectively; team player, critical thinker, self-motivator and maintain a proactive positive attitude
• • Strong verbal and written communication skills, including presentation and computer skills (i.e. PowerPoint, Excel, Word, Salesforce or other demonstrated CRM experience, SAP, etc.)
• • Must be detail oriented, ambitious, strategic, exhibit strong results-oriented accountability and execution behaviors
• • Ability to effectively organize, prioritize and accomplish multiple tasks, make intelligent, timely decisions and solve company internal/external problems independently
• • Comfortable working in a fast paced commercial and project driven environment
• • Ability and willingness to travel (10%)
• • Fluent English skills, oral and written