Experienced Project Manager

Gainwell Technologies uses leading-edge technologies to help improve the health and well-being of vulnerable communities through healthcare and human services solutions. The Experienced Project Manager oversees complex projects and programs, manages client relationships and project teams, drives planning and governance, and supports service improvements, proposals, and business development.

Responsibilities:

• Oversees functional areas or department account leads on small to medium sized accounts to ensure that business solution objectives are met
• Develops demand forecasts with account teams on small to medium sized projects to assist functional areas or departments in planning and delivering end-to-end services
• Works with functional areas or departments to interpret and plan projects or workload forecasts
• Manages complex relationships with client and client leadership to support customer satisfaction and optimal service delivery
• Identifies and leads service improvements to increase customer satisfaction. Oversees and ensures delivery of projects meet client and company expectations and needs
• Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts
• Supports developing new business proposals and introduces new technology to enhance business solutions
• Provides leadership, mentorship and work guidance to members of their account team(s)
• Assist in keeping projects moving as Gainwell helps clients deliver better health and human services outcomes through technology and innovation
• Lead one or more large project management teams by breaking down bigger technological programs and assisting with project staffing
• Spearhead project planning, tracking and oversight of assigned staff by providing direction and deadlines to ensure quality and timely completion of tasks
• Communicate with the client, company and project team leadership, measuring and sharing project metrics/status; recommend program changes as needed
• Create project schedules, program definitions, budgets and objectives to ensure the quality of project deliverables across all phases
• Actively project manage across non-direct reports by quickly escalating any risks and implementing risk mitigation solutions
• Support Gainwell’s growth as you prepare detailed SOW and assist with new proposal efforts and business development

Requirements:

• 9+ years of experience managing complex projects, programs or initiatives through a full project management life cycle
• Strong experience leading diverse teams, fostering collaboration, and driving accountability for deliverables
• Technical understanding, project management discipline, program-level thinking, customer-facing leadership, and ability to drive governance and accountability
• Expertise with project management methodology such as Catalyst or Certified Project Management Professional (PMP)
• Modern understanding of budget development, control and assurance methods, and project management software
• Ability to lead and translate the broader objectives of a program into clear and achievable project scope and milestones that can be worked toward
• Leadership to train, guide and mentor the work of junior colleagues
• A strong executive presenter who communicates ideas clearly
• Influencer that who can clearly communicate project priorities and motivate direct and indirect networks and stakeholders to action
• Remote-based opportunity within the United States
• Opportunities to travel through your work (0-10%)
• 3 or more years of Medicaid or Medicare experience preferred