Product Experience Designer (PXD), Analyst

EAB is an education-focused organization that partners with institutions to drive transformative change through data-driven insights, technology, and related solutions. The Product Experience Designer creates high-fidelity prototypes, product demonstrations, and future-state concepts that translate product strategy into compelling interactive experiences while collaborating across Product, Engineering, Design, Marketing, Sales, and Customer Success.

Responsibilities:

• Design high-fidelity interactive prototypes that communicate current product capabilities, future concepts, and strategic product vision
• Create narrative-driven product demonstrations that illustrate how EAB technology solves real-world challenges for higher education institutions
• Participate as an embedded member of the Product organization by attending product planning sessions, roadmap reviews, design critiques, sprint reviews, and other product ceremonies
• Partner closely with Product Managers, UX Designers, and Engineering teams to ensure prototypes and demonstrations accurately represent product functionality and design direction
• Translate product requirements, concepts, and early-stage ideas into compelling visual experiences that support discovery, planning, validation, and commercialization
• Build and maintain reusable prototype assets utilizing EAB's design system, component libraries, and modern prototyping platforms
• Explore and adopt emerging AI-powered design and prototyping tools that improve the speed and quality of product visualization
• Collaborate with Marketing, Sales Engineering, Partner Success, Implementation, and Customer Success teams to create product experiences that support launches, customer conversations, conferences, executive briefings, and strategic initiatives
• Develop future-state concepts that help leadership, customers, and internal teams visualize long-term product strategy before engineering development begins
• Continuously improve EAB's library of commercial product experiences, ensuring demonstrations remain aligned with evolving product capabilities and roadmap priorities
• Participate in stretch projects and strategic initiatives that advance Product and Go-to-Market collaboration

Requirements:

• Bachelor's degree in Product Design, User Experience, Human-Computer Interaction, Information Architecture, Graphic Design, Marketing, Computer Science, or a related field
• 1–3+ years of professional experience in UX design, product design, prototyping, product marketing, demonstration design, or related disciplines
• Experience building interactive prototypes using Figma or comparable prototyping platforms
• Strong visual design skills with exceptional attention to detail and an eye for polished user experiences
• Ability to quickly learn new technologies, software platforms, and AI-assisted design tools
• Excellent communication and collaboration skills with experience working across cross-functional teams
• Strong organizational skills with the ability to manage multiple projects in a fast-paced environment
• A portfolio demonstrating interactive prototypes, product experiences, UX work, or similar design projects
• This position is ideally based in Richmond, VA or Washington, DC but is also open to remote employment within the continental United States
• This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future
• Experience working with product management and agile software development teams
• Familiarity with modern product design systems and component-based design methodologies
• Experience using AI-assisted tools such as Claude, Cursor, GitHub Copilot, or similar technologies to accelerate design and prototyping workflows
• Experience creating executive presentations, customer demonstrations, product storytelling assets, or conference experiences
• Familiarity with higher education technology or SaaS products
• Understanding of design thinking, human-centered design, and product development methodologies
• Ability to balance creativity with technical accuracy when representing software products
• Demonstrated curiosity, experimentation, and a passion for continuously improving design workflows and emerging technologies
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspirations