Expert Power Platform & Copilot Studio Engineer

Expert Power Platform & Copilot Studio Engineer

12 Month Contract; Can Be Extended

2 Days per week on-site in Austin, TX

Key Responsibilities:

Copilot Studio & Agent Development

• Design, build, test, and deploy Microsoft Copilot Studio agents for internal government use cases, including knowledge discovery, workflow automation, and decision support.
• Integrate Copilot agents with Power Automate, SharePoint, Dataverse, Microsoft 365, and approved enterprise connectors.
• Configure agent topics, actions, and knowledge sources to ensure accurate, traceable, and explainable responses suitable for regulated environments.
• Support pilottoproduction transitions using controlled rollout and approval processes.

Governance, Security & Compliance

• Collaborate with IT infrastructure teams to enforce Data Loss Prevention (DLP) policies, environment isolation, and rolebased access controls for Copilot Studio solutions.
• Ensure all Copilot agents comply with state IT policies, data classification standards, privacy requirements, and recordsretention rules.
• Collaborate with security, legal, accessibility, and compliance teams to address audit findings and risk assessments.
• Ensure Copilot solutions meet accessibility (e.g., WCAG 2.1) and publicsector usability standards where applicable.

Architecture & Technical Leadership

• Define secure Copilot Studio architectures aligned with enterprise Power Platform and AI governance frameworks.
• Establish standards for agent design, naming conventions, documentation, and supportability.
• Mentor junior engineers and approved makers on Copilot Studio best practices within a controlled governance model.
• Serve as a subjectmatter expert for Copilot Studio capabilities, limitations, and roadmap considerations in regulated environments.

Application Lifecycle Management (ALM) & Operations

• Implement ALM practices for Copilot Studio, including environment strategy (DEV / TEST / PROD), solution packaging, and deployment pipelines.
• Monitor Copilot usage, performance, and reliability; troubleshoot issues and optimize agent behavior.
• Maintain technical documentation, runbooks, and operational support artifacts required for audits and longterm sustainability.
• Support incident response and rootcause analysis related to Copilot or automation failures.

Stakeholder & Business Collaboration

• Translate agency or program requirements into compliant Copilot solutions that improve efficiency and service delivery.
• Work with business owners to identify highvalue, lowrisk AI use cases appropriate for state government adoption.
• Provide guidance, demos, and technical reviews for stakeholders, governance boards, and leadership as needed.

Required Qualifications

• Strong, hands on development experience with Power Apps
• 5+ years of experience with Microsoft Power Platform (Power Automate, Power Apps, Dataverse).
• Handson experience building and managing Microsoft Copilot Studio agents.
• Experience integrating Power Apps with Co-Pilot Studio
• Strong understanding of enterprise security, governance, and compliance controls.
• Experience working in government, public sector, or highly regulated environments (e.g., finance, healthcare, education).
• Ability to document solutions clearly for audits, compliance reviews, and operational support.

Preferred Qualifications

• Experience supporting state or federal government IT environments.
• Familiarity with records management, data classification, and privacy controls.
• Experience extending or governing Microsoft 365 Copilot in an enterprise setting.
• Knowledge of accessibility, risk management, and publicsector technology standards.