Sr Product Manager

Asurion is a leading B2B2C company serving over 300 million customers globally. They are seeking a Senior Product Manager to drive the evaluation and intake of new client opportunities, ensuring alignment with business outcomes and facilitating cross-functional collaboration for successful product delivery.

Responsibilities:

• Lead evaluation and intake of new client opportunities, ensuring initiatives are strategically aligned, clearly defined, and positioned to drive measurable business outcomes
• Establish scalable intake, discovery, and prioritization processes that improve clarity, visibility, and decision quality across teams
• Assess incoming opportunities and determine the best path forward — configurable product capabilities, custom development, operational solutions, partner-led approaches, or alternative recommendations
• Identify patterns across client requests and organizational needs to inform broader product and program strategy
• Ensure alignment on scope, outcomes, success criteria, and expectations before initiatives enter execution
• Partner closely with Client, Commercial, Operations, Product, and Engineering teams to shape opportunities before development work begins
• Act as the translation layer between stakeholders, ensuring business problems, customer outcomes, and technical considerations remain aligned throughout discovery and planning
• Structure work into the appropriate delivery motion — proof of concept, pilot, commercial launch, or operational initiative — with clear milestones and exit criteria
• Facilitate decision-making and governance processes that balance strategic opportunity, scalability, delivery complexity, and business impact
• Create frameworks and operating rhythms that improve organizational clarity and consistency, including emerging AI-enabled workflows and decision processes
• Ensure opportunities entering the roadmap are tied to clear business value, operational outcomes, and measurable success metrics
• Provide leadership visibility into opportunity pipelines, prioritization rationale, tradeoffs, and delivery readiness
• Influence decision-making by packaging opportunities with strong business context, customer insights, and strategic recommendations
• Stay engaged through execution to ensure delivered outcomes align with original goals and stakeholder expectations
• Continuously improve how Lifecycle Care evaluates, structures, and operationalizes enterprise opportunities at scale

Requirements:

• 5–8+ years of Product Management, Program Strategy, Consulting, Business Operations, or related experience in enterprise B2B environments
• Experience working across complex, cross-functional organizations where success depends on alignment between commercial, operational, and technical stakeholders
• Strong strategic thinking and discovery skills — you can connect business problems, customer needs, operational realities, and technical constraints into a clear recommendation
• Demonstrated ability to create structure and clarity in ambiguous environments with evolving processes and priorities
• Experience leading intake, prioritization, governance, roadmap planning, or large-scale initiative definition processes
• Strong communication and stakeholder management skills, with the ability to influence without direct authority
• Comfortable balancing strategic thinking with operational execution and detail orientation
• Strong analytical instincts and business judgment, with experience using data and outcomes to guide decisions
• Experience with enterprise SaaS, platform products, operational workflows, AI-enabled processes, or large-scale service organizations is a plus