Customer Project Manager

Nokia is a global connectivity company advancing fixed, mobile, and transport networks for the AI era. The Customer Project Manager manages project implementation within scope, budget, schedule, and quality requirements while driving delivery teams and customer relationships. The role also oversees project planning, risk management, customer acceptance, financial impacts, project closeout, and lessons learned.

Responsibilities:

• The Project Manager should be PMP Certified or working towards certification
• Anticipate risk and evaluate related financial and customer satisfaction impacts
• Coordinate the delivery team activities to follow the agreed to project schedule and customers’ expectations
• Respond to scope creep by immediately escalating modifications to the project scope
• Acts as the key customer interface to the Customer for all project related business extensions
• Ensure Project close out, invoicing and lessons learned are completed
• Obtain customer input sign-off of completed deliverables and formal customer acceptance of project completion
• Manage internal project reviews
• Be expertly versed in Microsoft applications; Excel, Word, Power Point, MS Project, AI tools

Requirements:

• The Project Manager should be PMP Certified or working towards certification
• Be expertly versed in Microsoft applications; Excel, Word, Power Point, MS Project, AI tools
• Candidate must be located in Dallas, Texas
• Minimum of BS or at least 5 years of Project Management experience in the wireless/wireline telecommunications field
• Experience in Data Centers, IP Networks, and Optical Transport is required
• Excellent negotiation, communication, and customer-facing skills, with the ability to interact effectively with both internal and external stakeholders
• Strong leadership and management skills are required
• PMP certification or equivalent
• Strong business acumen in planning and organizing, information integration, and decision-making, with the ability to achieve results while focusing on customer requirements and business success