Sr Principal / Architect Engineer, Software - Backend, Alerting (Chronosphere)

Palo Alto Networks, through its Chronosphere observability platform, helps organizations monitor systems, reduce complexity, optimize costs, and resolve issues faster. The Sr Principal / Architect Engineer will lead the design and delivery of reliable alerting platform features and user experiences, collaborating with product, design, and engineering teams to help software developers diagnose and resolve incidents. The role also includes mentoring engineers and improving testing, tooling, and deployment infrastructure.

Responsibilities:

• Design, implement, and ship enhancements and new features to core product capabilities using Go, deployed on Kubernetes across cloud platforms such as AWS and GCP
• Design, implement, and deliver complex product features that address key customer pain points, collaborating closely with cross-functional teams—including product management, design, and engineering—to ensure alignment and impact throughout the development lifecycle
• Work closely with talented engineers in a fast-paced environment that fosters accelerated learning, continuous growth, and career development
• Think beyond implementation—challenge assumptions, refine designs based on user feedback, and take ownership of delivering polished, effective user experiences
• Lead development of user experiences that surface critical insights at a glance, streamline troubleshooting, and reduce cognitive load during high-pressure situations
• Collaborate closely with product managers, designers, and other engineers to turn complex data into actionable, easy-to-understand visualizations and workflows
• Share accountability with other engineers across the company to build and maintain automated tests, tooling, and deployment infrastructure that improve efficiency
• Mentor your colleagues in engineering reliable, performant, high-quality user experiences through direct mentorship, program development, and engineering infrastructure improvements

Requirements:

• The ability to own projects from inception to delivery either independently or as a technical leader of a small team, all while collaborating with product managers, UX designers, and other engineers
• Experience in working with large scale distributed systems
• A passion for solving complex problems and ability to empathize with customers
• The curiosity and motivation to learn deep complex domain areas
• The habit to seek feedback to improve your work and the ability to ask for help when you need it
• A flexible, collaborative working style. We're a small team working in a rapidly evolving space, and we're looking for people that will help build a positive, supportive environment
• Fluency in a system level language such as Go, C++, Java, C#, or Rust. Knowing a specific language isn't important; what matters is that you've become fluent in one by spending a lot of time on the types of projects where these languages are used