Staff Software Engineer, Marketplace Insurance

Zocdoc is a digital health marketplace that helps patients find and book healthcare. The Staff Software Engineer on the Marketplace Insurance team will lead the expansion of insurance features and cost transparency, tackle complex technical challenges, and build scalable user-facing solutions. The role provides technical leadership, guides design decisions, mentors engineers, and partners with cross-functional teams to deliver high-impact products.

Responsibilities:

• Ownership of Zocdoc's expansion of Insurance features and cost transparency, including roadmapping, prototyping, and leading 0 - 1 projects that span across the technology stack
• Acting as a stakeholder in deciding what we build, and partnering with other business and product stakeholders to chart the course
• Analyzing and decomposing complex product challenges to drive sound design decisions
• Working hands-on with your team and shipping production code using C#, React, and AWS to millions of users autonomously
• Collaborating with our agile team of dedicated and brilliant engineers, product managers, designers and data scientists
• Mentoring fellow engineers, supercharging team throughput through robust coding standards, automated workflows, and a culture that embraces continuous improvement
• Continuously improving our ability to deliver quality solutions through evolving engineering process and technical capabilities
• Working with cutting edge GenAI tools and technology to have a multiplier effect on the team

Requirements:

• 7+ years of significant expertise in building and scaling high-performance, distributed backend systems
• Successfully shipped code for a complex, user-facing product, with experience working across multiple areas of the technology stack
• Possess a strong product-owner mindset with a relentless focus on user needs and a demonstrated history of delivering features that drive significant business impact
• Demonstrated history of solid and well-rounded system design skills. Designing systems for high availability, fault tolerance, and graceful degradation
• Improved developer productivity, efficiency, and velocity by setting up the best practices for coding, testing, deployment, and observability
• Successfully mentored other engineers in the past and have encouraged your peers to use engineering best practices
• Been an effective communicator capable of delving into technical details, leading technical discussions, and presenting solutions to diverse cross-functional audiences
• Experience evaluating and working with third-party vendors and data providers