Senior Product Manager, Compliance Document

Avalara provides cloud-based tax compliance technology and is advancing AI-first solutions for businesses. The Senior Product Manager will own and advance the roadmap for Exemption Certificate Management, defining requirements, prioritizing the backlog, engaging customers and internal teams, and delivering AI-powered compliance features and go-to-market initiatives.

Responsibilities:

• In this role, you will own and advance the product roadmap for Avalara Exemption Certificate Management (ECM), our next-generation platform that automates the creation, collection, validation, and renewal of tax exemption documents for thousands of businesses across the U.S. and beyond
• Day to day, you will define requirements, prioritize the ECM backlog, and partner with engineering to ship features that help customers reduce audit risk and manage exemption certificates at scale
• You will regularly engage with customers, sales, and our Managed Services team to surface compliance gaps and translate them into actionable product improvements, including AI-powered validation workflows and campaign management tools
• You will use Jira and Confluence to manage your roadmap and communicate progress, and collaborate with Product Marketing to support go-to-market launches across ECM's Essentials, Pro, and Premium tiers

Requirements:

• 5+ years of demonstrated experience as a Product Manager shipping SaaS or B2B software products end-to-end, from discovery through launch
• Ability to independently define a product roadmap, prioritize a backlog, and communicate trade-offs to engineering and executive stakeholders without heavy guidance
• Experience translating complex customer or regulatory requirements into clear, actionable product specs and user stories
• Track record of working cross-functionally with engineering, sales, marketing, and customer success to deliver and position product changes
• Comfort presenting product strategy and results to senior leadership and external customers
• You'll bring experience using AI and AI-related technologies, ready to thrive here
• Experience with compliance, document management, tax technology, or another regulated SaaS domain is a strong advantage