Senior Project Manager (Req #1395)

ePlus inc. is a technology solutions company that values collaboration, innovation, and customer-focused results. The Senior Project Manager will lead internal and external projects, oversee project teams, manage client communications and expectations, and ensure project goals, budgets, risks, documentation, and deliverables are effectively managed.

Responsibilities:

• Oversee, train, assist and develop the Project staff
• Run complex projects/programs from design and development to production
• Define requirements and plan project lifecycle deployment
• Work with Service Directors to define resource requirements and determine schedules for project implementation
• Create strategies for risk mitigation and contingency planning
• Plan and schedule project deliverables, goals and milestones
• Direct and oversee project engineering team and manage conflicts within group
• Perform team assessments and evaluations
• Facilitate team and client meetings effectively
• Hold regular status meetings with project team
• Demonstrate leadership to define requirements for project risk
• Work with Presales to develop Requests for Proposals (RFPs) for external services
• Manage and maintain technical and project documentation
• Manage day-to-day operational aspects and scope of projects
• Review deliverables prepared by team before passing to client
• Effectively apply ePlus methodology and enforce project standards
• Minimize exposure and risk on projects
• Track and report team hours and expenses on a weekly basis
• Manage project budget
• Determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor receivables for project
• Follow-up with clients regarding unpaid invoices, as necessary
• Analyze project profitability, revenue, margin, bill rates and utilization
• Continually seek opportunities to increase customer satisfaction and deepen client relationships
• Assure legal project documents are completed and signed
• Identify business development and “add-on” sales opportunities as they relate to a specific project
• Challenge others to develop as leaders while serving as a role model and mentor
• Develop lasting relationships with client personnel that fosters client ties
• Communicate effectively with clients to identify needs and evaluate alternative business solutions
• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed

Requirements:

• • Bachelor's Degree or higher in Business, Engineering, Technology or related field
• • PMP (Project Management Professional) Certification or equivalent
• • Minimum 10 years of project management or IT Management experience
• • Minimum 5 years of experience coordinating and/supporting IT business processes
• • Strong organizational, presentation, and customer service skills
• • Expert Knowledge of PMBOK, Six Sigma
• • Professional demeanor and good communication skills
• • Understand revenue models, P/L, and cost-to-completion projections; make decisions accordingly
• • Information Technology Infrastructure Library (ITIL) or other best practices certification is a plus