Senior Product Manager, Developer Experience

IBM is a technology company that develops AI-powered, cloud-native products and hybrid cloud solutions. The Senior Product Manager will own the vision and strategy for Confluent’s API platform, making it AI-ready and simplifying experiences for developers, operators, and data scientists. The role involves gathering user insights, managing the platform roadmap, governing interfaces, coordinating cross-functional execution, and measuring product outcomes.

Responsibilities:

• Understand our users: Collect customers’ feedback, conduct interviews and analyze data to define user journeys, and key jobs to be done for developers, operators, and data scientists
• Drive the API Platform Strategy & Roadmap to drastically simplify the experience for developers, operators, and data scientists across all Confluent products with AI
• Define and prioritize key initiatives by linking them to measurable business outcomes (ROI) and validated customer demand
• Govern the API/CLI/TF interfaces across all Confluent products to offer consistent experiences while empowering product teams to move fast
• Execute on key initiatives across multiple teams through initial delivery and by driving adoption after launch
• Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings back into the strategy & product

Requirements:

• 5+ years of experience as a product owner or product manager working on developer-focused products
• Highly technical and deep understanding of how developers or tools interact with API/CLI/TF interfaces
• Deep empathy and passion for solving customer problems and addressing end user needs
• Experience in making an infrastructure product AI-ready
• Experience building and supporting enterprise-grade products as an engineer, product manager, or solutions architect
• Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research
• Exceptional written and presentation skills. At Confluent we rely heavily on documents to explain the vision and facilitate concrete communication
• Demonstrated ability to drive business outcomes through product changes
• Bachelor's Degree
• Some travel may be required based on business demand
• The ability to work without a need for current or future visa sponsorship
• Master's Degree