Principal Product Manager - Point of Sale Payments

GoDaddy helps entrepreneurs build and manage their businesses online, and its Payments team provides in-person and online payment tools. The Principal Product Manager will own the roadmap and full lifecycle of the point-of-sale hardware fleet, device operating system, and card-present checkout experiences while managing manufacturing partners and translating product tradeoffs into business outcomes.

Responsibilities:

• Own the roadmap and full lifecycle for the POS hardware fleet — proprietary OEM devices plus third-party ODM terminals and accessories — from concept through engineering, design, and production validation (EVT/DVT/PVT) to end of life
• Negotiate and manage relationships with ODM/OEM manufacturers and component suppliers to meet cost, quality, and delivery targets
• Own product requirements for the device operating system: performance, security, update and patch cadence, app management, and compatibility across the fleet
• Define the card-present checkout experience — transaction flows, tipping, signature, receipts, surcharging (Rate Saver), and offline payments
• Translate hardware and OS tradeoffs into business outcomes — cost, margin, NPS, churn, and competitive win rate — and represent the POS product line in roadmap reviews and planning cycles

Requirements:

• 8+ years of product management experience, including meaningful time owning hardware or hardware-adjacent products such as consumer electronics, IoT devices, or payment terminals
• Direct experience managing a device portfolio spanning proprietary and third-party (ODM/OEM) hardware, including vendor selection and commercial negotiation
• Working knowledge of device operating systems — requirements, update management, and security — without needing a firmware engineering background
• Understanding of the payments ecosystem: EMV, PCI compliance, card-present transaction flows, and acquirer and network relationships
• A track record of taking hardware through full development cycles (EVT/DVT/PVT) and certification processes
• Experience with SMB or merchant-facing products
• International hardware deployment experience, including certification and localization
• Background or fluency in industrial design and hardware or firmware architecture
• Experience with Android-based device platforms and device networking and connectivity