Sales Development (SDR) Manager, Outbound

Granum is a software company providing industry-specific solutions for landscapers and arborists across North America. The Sales Development Manager will build and scale a high-performing outbound SDR team, drive pipeline and quota attainment, develop talent, and shape sales development strategy.

Responsibilities:

• Coach the calls. Review real conversations weekly and give feedback a rep can use tomorrow — the exact moment the call turned, and what to say instead
• Own the number. Meetings held, show rate, and the quality of what reaches an Account Executive
• Hire and ramp. Run the hiring funnel and get new reps to full productivity
• Grow reps out of the role. The best outcome for an SDR is outgrowing the job
• Read the funnel. Report activity, pipeline, and forecast to leadership — and catch the drop-off early
• Improve the motion. Test lists, sequences, and openers. Keep what works, cut what doesn't
• Partner across the org. Marketing on messaging, enablement on training, Account Executives on clean hand-offs
• Build the culture. Recognition, contests, and a bar the team is proud of

Requirements:

• Experience leading an outbound sales development team — or a track record as a top-performing senior SDR who's ready to lead one
• A track record of excellence in leading people
• Success selling in a SaaS or technology environment
• Comfort with high-volume outbound. You know the phone is still the job, and you're willing to model that
• A data-driven approach. You can look at a funnel and tell us where it's leaking
• Strong organization and the judgment to decide what your team works on first
• Clear, direct communication — and the listening skills to know what's actually going on with your reps
• Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company