Virtual Customer Service Representative

American Income Life provides financial services intended to help families protect their financial futures. The Virtual Customer Service Representative guides clients through financial decisions, educates them on available options, and maintains professionalism and integrity in client interactions while working remotely.

Responsibilities:

• Help protect families and children by providing financial services that offer peace of mind during life’s uncertainties
• Enjoy the flexibility of a fully remote position while creating a comfortable and productive work environment that fits your lifestyle
• Build a rewarding long-term career with advancement opportunities that recognize your effort, growth, and achievements
• Guide clients through important financial decisions by educating them on available options and helping them protect their future
• Maintain the highest standards of professionalism, trust, and ethical conduct in every client interaction
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Requirements:

• • Genuine passion for helping others and making a positive impact
• • Strong communication and interpersonal skills
• • Ability to work independently while collaborating with a team
• • Self-motivated, coachable, and goal-oriented
• • Commitment to integrity and professionalism in all business dealings
• • Be at least 18 years of age and legally eligible to work in the United States
• • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• • Complete required training and participate in virtual meetings
• • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense
• No prior insurance experience is required