AI Product Manager - Supervising Associate

EY is a globally connected professional services organization that uses data, AI, and advanced technology to help clients shape the future. The AI Product Manager will foster a federated product management community by developing standards, playbooks, and best practices while supporting product strategy, discovery, delivery, adoption, and continuous improvement for AI-enabled and technology-driven products.

Responsibilities:

• Partner with Product Ops Lead to develop and maintain product management playbooks, standards, and guidance documents
• Facilitate communities of practice, sharing sessions, and engagement rituals
• Support federated teams in applying consistent delivery practices
• Coordinate with service line PMs to surface insights and elevate success stories
• Build partnerships with design, engineering, and architecture enablement leaders
• Create and manage onboarding materials for the PM community
• Develop and promote best practices, standards, and templates for core product management disciplines, including product strategy, roadmaps, PRDs, backlog management, and product lifecycle management
• Partner with PMO/Scrum to support ongoing planning, capability development, and continuous improvement initiatives across the Product Management community
• Conduct customer discovery, market research, and competitive analysis to identify product opportunities and inform strategic decisions
• Support Product Managers in defining and evolving product vision, strategy, and roadmaps, and driving product lifecycle management from ideation and discovery through delivery, adoption, and continuous enhancement
• Develop and maintain Product Requirements Documents (PRDs), business cases, and feature specifications to guide product delivery
• Own and prioritize the product backlog, balancing customer needs, business priorities, technical constraints, and delivery timelines
• Define product success metrics and KPIs, leveraging customer feedback and data to continuously improve product outcomes
• Collaborate with engineering, architecture, UX, and business teams to deliver high-quality, customer-centric products
• Support release planning, go-to-market readiness, and stakeholder communications to ensure successful product launches and adoption

Requirements:

• • Strong analytical skills, with the ability to leverage data to drive product decisions and measure success
• • Excellent written and verbal communication skills, with experience presenting to stakeholders at all levels, including executive leadership
• • Ability to effectively communicate with cross-functional teams and drive alignment on product priorities
• • 5+ years of product management work experience with a proven track record of successfully launching and managing products throughout their lifecycle
• • Demonstrated experience in a product management role, preferably with a focus on AI solutions or technology-driven products
• • Strong understanding of software development lifecycle, system design, and modern tech stacks (APIs, cloud platforms, data pipelines)
• • Foundational AI knowledge and experience building AI-enabled products
• • Familiarity with agile methodologies and product management tools
• • Passion for innovation and a deep understanding of market trends in AI and technology
• • Familiarity with product management frameworks (JTBD, RICE, OKRs, Lean, Agile, ShapeUp)
• • Experience in AI/ML, LLMs, agentic strategies, SaaS, and product management tools such as ADO, JIRA, Trello, or similar systems