Director, Project Manager

Highwire is a strategic marketing communications agency serving companies and established brands across multiple industries. The Senior Project Manager leads complex integrated marketing, creative, content, and communications projects, managing client communication, staffing, timelines, workflows, budgets, scope, and quality. The role collaborates with account leads and specialist stakeholders to ensure successful delivery across concurrent workstreams.

Responsibilities:

• Integrated Oversight: Manage the intersection of account ownership and production to ensure seamless delivery
• Client Communication: Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads
• Strategic Consulting: Articulate strategic plans and consult with clients and internal leads at a high level while ensuring deliverables such as designs, copy, and strategies align with agreed-upon briefs
• Quality Assurance: Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables
• Process Development: Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership
• Creative Operations: Support in streamlining creative workflows, optimizing internal production pipelines, and refining the handoff process between creative, account teams, and clients
• Resource & Staffing: Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended
• Workflow Management: Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets
• Change Management: Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment
• Budgetary Control: Manage project-specific budgets, develop detailed Statements of Work (SOWs) and navigate the budget-setting process in support of account lead negotiations
• Reporting & Insights: Prepare and present project status reports, budget updates, and comprehensive retrospectives to internal and external stakeholders
• Scope Stewardship: Ensure all project-specific impacts and coordination are based strictly on client goals and agreed-upon scope

Requirements:

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects
• Deep experience running diverse project types, including digital marketing, creative and content deliverables
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight
• Ability to develop new execution processes aligned to best practices in areas where they may not already exist
• Bachelor's degree in a related field (or equivalent experience)
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives
• Ability to prioritize tasks and manage workflows across multiple time-zones
• Excellent communication, presentation, and negotiation skills
• Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with three in-office days per week
• We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C
• Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire
• Certification as a Project Management Professional (PMP) or CAPM is preferred