Business Analyst- Business Development

SmartLight Analytics helps self-funded employers reduce wasteful healthcare spending through proprietary data analysis. The Senior Business Analyst & Client Success Coordinator combines healthcare claims analytics with client relationship management to deliver actionable insights, support client engagements, and improve healthcare program performance.

Responsibilities:

• Build and automate reports and dashboards (e.g., in Tableau, Power BI, or similar tools) to support ongoing monitoring and stakeholder access to insights
• Translate complex data into clear, actionable insights through reports, dashboards, and presentations tailored for both technical and non-technical audiences
• Support and participate in regular client check-ins, strategic reviews, and presentations
• Collaborate with internal teams (data science, clinical operations, investigative, executive leadership) to ensure seamless service delivery
• Maintain strong executive level relationships and contribute to account growth opportunities
• Review client performance metrics and feedback to ensure analytic solutions meet or exceed expectations
• Prepare ad hoc analyses to support client inquiries and strategic initiatives
• Develop and deliver client facing reports, presentations, and written communications that highlight key performance metrics, trends, and opportunities
• Prioritize competing requests across teams, especially when high priority or time sensitive
• Providing support to Account Managers as needed

Requirements:

• • 2-3 years of analytical work experience with healthcare claims data
• • 2 + years of experience with data visualization tools
• • 2+ years of experience in account management, client success, consulting, or similar client facing roles
• • Proven experience applying data analytics in a business performance environment
• • Proficiency in SQL and experience with data querying and database management
• • Experience with data visualization tools (Tableau, Power BI, QlikView)
• • Familiarity with statistical software or programming languages (R, Python, SAS, SPSS)
• • Working knowledge of ETL processes and data pipelines
• • Ability to identify trends, patterns, and actionable insights in large datasets
• • Strong written and verbal communication skills, and talent for relationship-building
• • Ability to translate complex data into clear, actionable insights
• • Exceptional problem solving and strategic thinking abilities
• • High attention to detail and commitment to accuracy
• • Ability to thrive in a fast paced, lightly structured environment
• • Hands on, collaborative, proactive work style
• • Proven ability to manage multiple projects and deadlines independently
• • Bachelor's degree in Business, Economics, Data Analytics, Statistics, or related field preferred