Senior Product Designer, Payments

Clio is the global leader in legal AI technology, empowering legal professionals and law firms to work smarter, faster, and more securely. The company is seeking a Senior Product Designer to lead end-to-end design for fintech and billing experiences, partnering with Product and Engineering to improve financial workflows, customer outcomes, and trustworthy AI-powered features.

Responsibilities:

• Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business
• Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making
• Lead end-to-end design for a product area - from vision crafting, to prototyping, testing, and polished execution
• Raise the quality bar through polished, accessible, and cohesive experiences — and push beyond “good enough” toward best-in-class interaction design
• Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope
• Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams
• Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution

Requirements:

• 6+ years of experience designing digital products, B2B SaaS experience is preferred, but not required
• Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market)
• Proven track record of shipping high-quality work that solves customer problems and moves key product metrics
• Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution
• Strong customer-centric practice, with the ability to translate customer insight into actionable design direction
• Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI
• Expert in design and prototyping tools and solid use of AI tools in your process (e.g., Figma, Cursor, Claude, etc.)
• Strong communication and presentation skills, including clear articulation of rationale and trade-offs
• A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution
• Strong experience in Fintech and financial product design, with a proven ability to turn complex financial workflows into intuitive, high-impact experiences