Senior Site Reliability Engineer

Counterpart Health is transforming healthcare through an innovative primary care tool that supports physicians in improving patient outcomes and managing chronic conditions. The Senior Site Reliability Engineer will maintain and improve technology infrastructure, automate operational processes, troubleshoot issues, and help develop a modern, scalable platform for domestic and international workloads.

Responsibilities:

• Build systems for declarative application and infrastructure lifecycle management, including continuous deployment, continuous integration, Kubernetes cluster management, and service/workload inventory
• Prioritize and troubleshoot infrastructure issues, minimizing downtime and responding to alerts efficiently
• Contribute to setting the direction of the Site Reliability Engineering (SRE) team, ensuring goals align with Counterpart Health’s company-wide objectives
• Foster a collaborative, high-performance culture that promotes motivation, innovation, and cross-disciplinary teamwork
• Streamline and automate infrastructure processes, including delivery pipelines and database changes

Requirements:

• You have 5+ years of programming experience and are proficient in at least one of the following languages: Python, Go, or Shell Scripting
• You have in-depth knowledge of containerization technologies and orchestration, such as Docker, Containerd, and Kubernetes, along with experience with CNCF-based technologies like Helm, gRPC, and Prometheus
• You have experience with public cloud platforms such as GCP, Azure, or AWS
• You are knowledgeable in networking fundamentals, including TCP/IP, UDP, firewalls, routing, DNS, and load balancing
• You have experience with Linux system administration and a solid understanding of Linux design principles
• You understand key SRE concepts, such as monitoring, performance tuning, and automation
• You can work autonomously with limited guidance, proactively identifying and solving problems
• You have excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and adapt to new challenges and evolving technologies