Systems Engineer - San Diego

Scripps Health is a healthcare organization committed to providing excellent care and improving patients' lives. The Systems Engineer supports enterprise infrastructure, endpoint management, cloud-based End User Computing, application deployment, automation, and secure, reliable technology operations.

Responsibilities:

• Support enterprise infrastructure and endpoint management solutions that ensure scalability, security, performance, and reliability
• Optimization of MDM platforms, including Microsoft Intune, Workspace ONE, supporting Windows, macOS and iOS
• Manage the full lifecycle of MDM implementations, including requirements gathering, solution design, proof of concept, migration planning, deployment, testing, documentation, and ongoing operational support
• Package, test, and deploy enterprise applications while managing the complete application lifecycle across managed endpoints
• Implement and support zero-touch device provisioning using Windows Autopilot, Apple Automated Device Enrollment (ADE)
• Design, deploy, and maintain cloud-based End User Computing solutions utilizing Microsoft Azure technologies, Citrix, Omnissa, and IGEL
• Create and maintain technical documentation, engineering standards, deployment procedures, and infrastructure architecture diagrams
• Automate endpoint management, software deployment, and system administration using PowerShell and other scripting languages to improve operational efficiency
• Evaluate emerging technologies, recommend infrastructure improvements, and support technology lifecycle management to align with business objectives
• Partner with vendors and business stakeholders to gather technical requirements, evaluate solutions, and ensure successful implementation of enterprise technologies
• Participate in change management, disaster recovery planning, production support, and on-call rotations to maintain highly available and secure infrastructure services
• Develop single and multi-discipline infrastructure architecture to address business requirements, ensuring system scalability, security, performance and reliability for new infrastructure or significant enhancements to existing technical solutions
• Apply technical assistance in design, development, implementation and management of infrastructure
• Work with technical staff to understand and resolve complex infrastructure issues where analysis of situation requires in-depth evaluation of various environments
• Lead Analyst in planning of infrastructure updates, testing, and validation
• Design a comprehensive documentation repository and infrastructure
• Provide work leadership and training to engineers
• Be responsible for evaluating infrastructure life cycle
• Support solution evaluation and qualification on leading edge technology components
• Perform various engineering tests to validate product designs
• Act as a liaison between customers and vendors to gather requirements
• Ensure that production schedules are followed, and solutions meet business and quality requirements
• Engage with and maintains vendor relationships
• On-call may be required

Requirements:

• Excellent critical and analytical thinking and excellent customer service skills
• Exhibit excellent written and verbal communication skills
• Advanced infrastructure design skills
• Excellent organizational and project management skills
• Expert in multiple computing disciplines such as operating systems, virtualization, networking or cloud services
• Expert knowledge in at least one scripting language
• Expert understanding of the first 3 ISO layers such as: VLAN Trunking, Routing protocols, spanning tree, cabling standards, or other networking technologies
• Expert understanding of security concepts such as: DMZ, firewalls, threat protection or packet inspection services
• Bachelor's degree
• Five years' experience in a healthcare or IT setting
• Certification specific to technologies supported