Senior Product Manager - User Generated Data

onX is a technology company that builds products to help people confidently explore the outdoors. The Senior Product Manager will define and execute the strategy for collecting, structuring, and activating customer-generated data as a shared platform capability across onX’s Hunt, Offroad, Backcountry, and Fish verticals. The role partners with engineering, design, and product teams to lead discovery, build scalable solutions, and drive adoption of customer-facing experiences.

Responsibilities:

• Develop the long-term vision and strategy for how onX collects, structures, and activates customer-generated data as a foundational Platform capability
• Lead discovery across customer needs, contribution behaviors, and product opportunities to identify and prioritize the highest-impact areas of investment, translating insights into a focused roadmap, clear priorities, and measurable product outcomes
• Own the shared platform capabilities that enable product teams across Hunt, Offroad, Backcountry, and Fish to build customer-facing contribution experiences, partnering closely with engineering to deliver scalable, flexible, and reliable solutions
• Balance the needs of individual product teams with the long-term value of reusable capabilities that can support multiple customer experiences
• Work closely with product, design, engineering, and other cross-functional partners to understand customer problems and define shared requirements
• Champion the platform vision across product teams, building excitement, trust, and adoption of shared capabilities that accelerate customer-facing innovation
• Build alignment across stakeholders, communicate decisions and tradeoffs clearly, and create momentum in an ambiguous problem space
• Lead a cross-functional squad through discovery, product definition, delivery, measurement, and iteration
• Ensure customer trust, data quality, and responsible data use are considered throughout product development
• Establish feedback loops that help improve the platform and make it easier for teams to adopt over time
• Define success measures and use customer, product, and partner feedback to guide prioritization and continuous improvement
• Leverage AI as a repeatable co-pilot throughout the product lifecycle—from synthesizing customer research and identifying patterns to accelerating product definition, prioritization, and communication—while applying strong product judgment and validating outputs against customer needs and business objectives

Requirements:

• Eight (8) or more years of experience leading software products or platforms, including at least 4 years in product management, with demonstrated experience building platform capabilities that enable mobile applications
• Demonstrated experience leading 0-to-1 or discovery-driven product initiatives, bringing clarity and momentum to ambiguous problem spaces
• Experience building platform capabilities, developer-facing products, APIs, SDKs, or other shared services adopted by multiple internal teams
• Proven ability to develop product strategy, define roadmaps, and make thoughtful prioritization and sequencing decisions that balance immediate needs with long-term scalability
• Strong cross-functional leadership skills, with experience influencing engineering, design, and product stakeholders in a matrixed environment without direct authority
• Experience in defining and measuring product success through meaningful metrics and using customer insights and data to guide product decisions
• Sound judgment when balancing customer value, technical complexity, quality, and trust in product decisions
• A hands-on operating style with the ability to move seamlessly between strategic thinking and day-to-day execution
• Demonstrated curiosity and practical experience using AI to improve product discovery, analysis, decision-making, and execution
• Bachelor's degree or equivalent practical experience
• A shared passion for and ability to demonstrate onX's Company Values
• Permanent US work authorization is a condition of employment with onX
• Ability to travel quarterly for multiple days to a corporate office or other onX strategic location, such as a Basecamp
• Experience building products that leverage customer-generated, community-contributed, or crowdsourced data (e.g., mapping, navigation, reviews, or outdoor recreation platforms)
• Experience with trust & safety, content moderation, reputation systems, or data quality frameworks
• Experience working with geospatial, location-based, or behavioral data products, including an understanding of privacy and consent considerations
• Experience operating in a matrixed organization, influencing product direction across multiple teams and stakeholders
• Passion for outdoor recreation and a genuine curiosity about how people explore and experience the outdoors