AV Technician

Stefanini Group is looking for AV Technician for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you!Position Overview

We are seeking an IT/AV Support Specialist to assist with technology operations and audiovisual support in our New York Office. This role is key to ensuring a seamless user experience across meetings, events, and day-to-day office operations. The ideal candidate will bring a balance of technical AV expertise, strong customer service, and general IT support capability.

Key ResponsibilitiesTraining and orientation of in-room systems to end usersManage and maintain AV systems within the office, ensuring reliability and performanceProvide AV support for high-profile meetings, internal and external events, and live broadcastsSupport and configure AV hardware including Dante, Crestron, BiAmp, QSC, and Logitech/Polycom systemsCoordinate AV repairs and service with external vendorsRoute audio and video effectively across systems; troubleshoot backend AV issues (break/fix)Provide live meeting support across Zoom and Microsoft Teams platforms

Key Qualifications3+ years of experience in a combined AV/IT support roleProven experience with live AV event support, Dante, Crestron, BiAmp/QSC, and related AV systemsAbility to configure and support conferencing technologies and AV control systemsStrong understanding of IP networking principles and ability to diagnose connectivity issuesExperience supporting users in fast-paced, customer-facing environmentsFamiliarity with Windows 11, macOS, Microsoft 365, and mobile device platformsStrong organizational and time-management skillsExcellent oral and written communication; ability to explain technical issues to non-technical usersAbility to lift/move equipment (up to 30 lbs) and provide occasional early or late meeting support

Preferred SkillsDante audio networking knowledgeExposure to Slack, Trello, or other team collaboration toolsExperience training users and creating user-friendly documentationPassion for AV systems and continuous learning in the tech spaceProject planning or project coordination experience





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