Manager- Engineering, Reporting & Analytics

FedEx Logistics is a global logistics and freight-forwarding organization. The Manager of Engineering, Reporting & Analytics leads teams in designing, delivering, governing, and improving reporting and analytics products across forwarding and brokerage operations, while driving data-centric decision-making, data quality, and business performance.

Responsibilities:

• The role leads the business requirement definition and functional design of reporting and analytics that reflect stakeholder requirements and business needs
• Provides leadership to Business Intelligence team members and supervisors by communicating and guiding toward achieving department objectives
• Visualize and lead a team to build and meet reporting needs, that tells the data-driven story to the business by connecting data from multiple sources to provide insightful and actionable analyses, reports, and dashboards that drive key business decisions
• Translate complex data analysis and clean and concise insights into compelling data driven narratives using dashboards and visualization, to effectively communicate to a broad range of stakeholders, into clear and concise insights. linking data and operational processes and understanding
• Drives standardization and governance across all reporting analytics frameworks, guidelines, and metrics to ensure globally consistent performance management
• Develops and implements quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements
• Identify and report gaps within the tools and data, make recommendations for improvements and identify, report, and implement any new opportunities or changes in functionality of the analytical tools, dashboards/reports to all stakeholders; frequently review dashboards and reports for their applicability
• Train and support the teams accessing the tool, data, and dashboards; generate documentation and instructions. Project manage (monitor, communicate, support, escalate) improvement plans to ensure positive change; monitor and report other projects as assigned
• Develops, communicates, and builds consensus for goals in alignment with the industry and FedEx systems
• Innovate data analytics solutions, data insights and storytelling to help simplify our metrics and insights capability
• Maintains and manages reporting platform ensuring reporting and analytics developed and distributed on time
• Provide consultation on data governance policies and processes, ensuring compliance with established guidelines
• Enhance the data warehouse and data lake structures and implementations to align with organizational and project goals. ▪ Creates, implements, and manages processes to streamline project workflows; enforces policies to ensure data quality and integrity
• Develops reports as needed using many data sources for programs; develops and executes presentations to senior leadership
• Works with technology teams to ensure the automation of all processes and deployment of new technologies
• Manage and coach a team of reporting analysts and engineers, performing the role of counselor and coach; provide leadership and support for team members, Establishing goals, expectations, and accountabilities for staff
• Drives innovative ways to search for meaningful patterns, trends, and relationships amongst large amounts of data and to identify the success measures, analyses and reporting processes that lead to actionable findings
• Stay updated with industry trends and best practices in forwarding analytics and data quality management
• Selects, develops, manages, and evaluates direct reports; ensures performance appraisals are completed in a timely fashion
• Overall leadership in supporting functional delivery of global solution implementations of the reporting services and products
• Assists with data-mapping, designing systems landscapes and informational processes for all functional areas and there reporting needs
• Ensure alignment with other opco’s and enterprise products and service\• has context menu
• Performs other duties as assigned

Requirements:

• Bachelor's degree/equivalent in logistics/supply chain management, or related field
• Seven (7) years related experience in transportation/ logistics/brokerage
• Must have experience with MS Office, ms project, and visio
• Strong business process, analytical, problem solving, conceptual, project management, communication, and human relations skills
• Ability to incorporate the impact of multi-operating company requirements into workable solutions
• Exceptional written, verbal, and interpersonal communication skills
• Proven experience presenting data-driven insights and analytics to senior leadership stakeholders
• Demonstrated success working within a global organization and collaborating across multiple time zones
• Strong people leadership and team development capabilities
• Experience fostering cross-functional collaboration across teams, departments & disciplines
• Some travel required