Senior Strategy Manager, Customer Segment Strategy (Health Systems)

Genentech is seeking a Senior Strategy Manager, Customer Segment Strategy (Health Systems) to support its Customer Segment Strategy team. The role leads the development and execution of access and contracting strategies across the Health Systems segment, partnering with cross-functional teams and providing analytical, negotiation, and contract performance support to improve patient access and protect profitability.

Responsibilities:

• Lead the development of access and contracting strategies from concept through execution to maximize patient access and protect Genentech's profitability across the Health Systems segment
• Act as the strategic liaison between CE Account Teams, PCD, External Affairs, Legal, and Squad/Access Business Partners to align customer strategies with Brand and Therapeutic Area priorities
• Navigate ambiguity to lead high-impact, cross-portfolio initiatives for new customer types or segments requiring innovative access approaches
• Provide robust negotiation support and relevant talking points to account teams, participating directly in customer-facing engagements as appropriate
• Synthesize contract performance insights across key customers to share scalable learnings with senior leaders, influencing product-level contracting strategies
• Partner with Segment and Regional account leadership to build strategic alliances, support account planning, and resolve complex reimbursement challenges
• Monitor and analyze industry trends, policy reforms, and customer evolution to proactively mitigate risks and leverage emerging commercial opportunities

Requirements:

• • Bachelor's Degree in relevant discipline
• • 5+ years of relevant work experience in the pharmaceutical industry, such as: payer or contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, and/or managed care finance
• • 5+ years of work experience in a Market Access function
• • Broad and diversified US Market Access experience to include multiple therapeutic areas
• • Expert in pricing, contracting, distribution and/or policy strategies within US segment landscape
• • Significant experience in developing and executing access strategies
• • Deep understanding of reimbursement environment and strategy within a segment; Demonstrated success collaborating with and influencing amongst cross-functional teams
• • Strategic mindset for proactively identifying problems and generating solutions across a complex and changing environment
• • Excellent verbal and written communication skills with an ability to effectively present to and engage with a wide range of audiences
• • Ability to travel an estimated 25% for account planning, customer engagement, and other business requirements
• • Primary preferred location is South San Francisco at our Genentech Campus but is open to remote candidates. Remote employees must also be available to travel on short notice for cross-functional support and team collaboration
• • MBA or other advanced degree
• • Direct customer experience in relevant segment