Senior Platform Engineer

Drawbridge is seeking a Senior Platform Engineer to join its small platform engineering team supporting hybrid Windows and Linux administration, cloud infrastructure, DevOps, and security. The role will design, maintain, and improve scalable infrastructure, internal tooling, CI/CD pipelines, cloud services, remotely deployed Linux appliances, and security and compliance practices.

Responsibilities:

• Design, deploy, administer, and maintain Windows and Linux OS endpoints, remotely deployed Linux appliances, and cloud-native services in Microsoft Azure
• Work with CI/CD pipelines, code security, and deployments via Azure DevOps
• Create automation where applicable to improve efficiency of repeatable administration tasks
• Administration of Azure and M365 cloud services
• Administer a fleet of hundreds of remotely deployed Linux and Docker appliances at client sites, with no physical access, using configuration management (Puppet today)
• Maintain and improve system security posture
• Monitor and enhance system performance
• Design procedures for software/hardware troubleshooting and maintenance
• Support development team’s needs throughout the various software environments
• Work with development team to troubleshoot and debug issues with applications and services
• Assist development team with release deployments as needed
• Serve as an escalation path for end-user support tickets for internal staff and contractors, a minor part of the role
• Assist with implementing and managing disaster recovery processes
• Participation in weekly, monthly, and quarterly proactive checks across all systems and services

Requirements:

• At least three years of experience in systems engineering, platform engineering, or similar
• Linux systems administration experience, preferably with Ubuntu, including package management, system services, user and permissions management, filesystems, logging, networking, patching, performance tuning, and security hardening
• Bash and Linux command-line proficiency
• Experience working with or inside a software development team on delivery in Azure DevOps or GitHub: pipelines, repositories, environments, and releases
• Strong technical knowledge across Microsoft products and services, with the ability to operate effectively in hybrid Windows, Linux, and Azure environments
• Strong knowledge of networking concepts (DNS, routing, firewall ACLs)
• Experience with configuring and maintaining SSO using Entra ID
• Experience developing Infrastructure-as-Code via PowerShell, Bicep, JSON, Terraform, or similar
• Experience with a configuration management tool (Puppet, Ansible, Salt, or similar) in production, with sound judgment on what to manage under code and what to leave alone
• SQL Server identity and access management (not query or database maintenance work)
• Experience supporting cloud-native microservices such as container apps/container instances
• Extensive troubleshooting experience with servers, desktops, networking, and SaaS platforms
• Business oriented and result driven individual with a desire to grow in a developing company
• Timely and effective communications with distributed teams
• Ability and willingness to take on projects outside of the regular scope of work
• Strong team spirit, balanced by a healthy sense of autonomy
• Excellent time management and organizational skills
• Experience administering remote or edge Linux devices in bandwidth-constrained, intermittently connected, and/or security-sensitive environments
• Scripting experience in Python and/or PowerShell for administration, automation, and troubleshooting
• Experience with Atlassian product suite including Jira and Confluence
• Observability and incident response experience: monitoring, alerting, and root-cause analysis
• Puppet experience
• Working knowledge of Meraki networking administration
• Familiarity with zScaler ZIA and ZPA
• Deploying and troubleshooting Windows Subsystem for Linux (WSL)
• Managing Docker images in Azure Container Registry or similar
• Experience with database-as-a-service platforms