Senior Director, Product Management (Financial Platforms)

Affirm provides clear, predictable ways for people to pay over time through scalable financial products. The Senior Director of Product Management will lead and scale teams responsible for the Loans Lifecycle and Money Movement domains, setting strategy, driving cross-functional alignment, enabling platform scalability, and improving system reliability and accuracy.

Responsibilities:

• Lead and grow a high-performing PM team. Build, mentor, and manage a team of 6–10 product managers, including people managers. You'll set the bar for craft, create development paths, and cultivate a culture of ownership, rigor, and candor
• Own the vision and strategy for Loans Lifecycle and Money Movement. Define the multi-year product strategy for Affirm's foundational loan systems and global money movement infrastructure — ensuring they are scalable, compliant, and capable of supporting rapid product innovation. Translate that vision into clear roadmaps and decisions that teams can execute against
• Be the domain authority. Serve as the executive-level subject matter expert on loan lifecycle mechanics, payment rails, settlement flows, and institutional transfers — guiding product, engineering, and business partners on tradeoffs, best practices, and platform decisions
• Drive cross-functional alignment at scale. Partner closely with Engineering, Accounting, Treasury, Capital Markets, Legal, Compliance, and Client Success teams. Navigate complexity, balance competing stakeholder needs, and build trust through clear communication and a strong delivery track record
• Enable platform scalability and international expansion. Architect platform strategies that simplify domain boundaries, standardize loan behaviors across products and markets, and unlock faster time-to-market for new geographies and product lines
• Measure and improve platform health. Define success metrics — including settlement success rates, reconciliation coverage, exception volumes, and time-to-resolution — and hold teams accountable to the reliability and accuracy standards these critical systems demand
• Influence up and across the organization. Regularly present strategy, tradeoffs, and priorities to senior leadership. Shape organizational thinking on where to invest and what to deprioritize

Requirements:

• 15+ years of product management experience, with at least 3–5 years managing and developing PM teams including people managers
• Deep experience in loans or lending systems — you understand loan lifecycle mechanics, platform architecture for loan servicing, and the compliance and operational requirements that come with it
• Meaningful experience in money movement, payments infrastructure, or financial operations — you're fluent in payment rails, settlement flows, cross-border transfers, and the reliability and accuracy standards these systems demand
• Experience in fintech, financial services, or banking
• Demonstrated ability to set and execute long-term platform strategy in ambiguous, fast-moving environments
• Strong technical fluency — you're comfortable diving into data models and API discussions with engineers and holding informed opinions
• Proficiency with AI-assisted tools (e.g., Claude, Cursor) to accelerate your own work and raise the bar for your team
• Track record of building and scaling distributed, high-performing PM teams across multiple domains simultaneously
• Exceptional stakeholder management skills — you can align Legal, Finance, Engineering, and executive leadership around a common direction
• Outstanding written and verbal communication; you tell crisp, data-driven stories to diverse audiences
• Bachelor's degree in a related field or equivalent practical experience
• familiarity with BNPL, platform products, or backend infrastructure is strongly preferred
• capital markets background is a plus