Anaqua Technical Project Manager/Administrator

Epiq Counsel is a legal services talent provider supporting sophisticated clients with interim legal and professional talent. The company is seeking an Anaqua Technical Project Manager/Administrator to administer and support the Anaqua platform, coordinate requirements and testing, improve processes, maintain documentation, and support intellectual property operations. The role also involves training, data-quality reviews, release readiness, and responsible use of artificial intelligence tools.

Responsibilities:

• Administer and support Anaqua modules, security profiles, permissions, templates, system configurations, and related platform activities
• Manage incoming support tickets by categorizing and prioritizing requests, identifying the appropriate owner, resolving issues, and helping reduce aged ticket backlogs
• Gather business requirements and translate stakeholder needs into clear functional or technical specifications
• Coordinate user acceptance testing, validate results, document acceptance, and support the successful release of system changes
• Develop and maintain process, system, and workflow documentation for Anaqua and intellectual property operations
• Establish recurring data-quality reviews and audits, including validation criteria and tracking of findings
• Evaluate and document reports, integrations, and related processes
• Support user onboarding and offboarding, security-profile assignments, and troubleshooting involving access or permissions
• Gather document-template requirements and coordinate merge-code validation and end-to-end testing
• Support release readiness through impact assessments, stage testing, stakeholder communications, and pre-launch risk tracking
• Develop and deliver training on system capabilities, process changes, and new operational initiatives
• Use Claude, Microsoft Copilot, or similar tools to improve requirements analysis, documentation, testing, reporting, and knowledge management
• Review and validate artificial intelligence-generated work before it is incorporated into business or technical processes

Requirements:

• Strong hands-on Anaqua experience, preferably including administrator-level responsibilities
• Working knowledge of Anaqua modules, security profiles, permissions, and template architecture
• Experience gathering business requirements and converting them into clear functional or technical specifications
• Experience coordinating user acceptance testing and validating system changes
• Strong process, system, and operational documentation skills
• Ability to work effectively with business, operations, and technology stakeholders
• Strong organizational, communication, problem-solving, and follow-through skills
• Professional experience using Claude and/or Microsoft Copilot, including developing effective prompts, refining outputs, validating results, and incorporating artificial intelligence into repeatable workflows
• Education: No specific degree or education requirement. Relevant hands-on Anaqua experience is the primary qualification
• Must be interested in practicing in an alternative, fixed-term legal services model
• Experience supporting intellectual property operations
• Familiarity with SSRS and HyperView. Advanced SQL experience is not required
• Experience supporting system releases, data-quality programs, audits, reporting, integrations, and access or security administration
• Experience developing and delivering system or process training
• Experience identifying practical artificial intelligence use cases, documenting AI-assisted workflows, supporting adoption, or developing responsible-use guidance and training