Senior DevOps Engineer

BetterHelp is an online therapy service focused on making mental health care more accessible. The Senior DevOps Engineer will build, deploy, and maintain reliable production and corporate systems, manage infrastructure and security, respond to incidents, and develop automation using cloud, containerization, Kubernetes, and infrastructure-as-code technologies.

Responsibilities:

• Design, implement, deploy, and maintain reliable systems and processes
• Alongside software engineers, provide service outage escalation response
• Participate in on-call incident management rotation
• Manage configuration and security of instances across multiple environments
• Manage and build core tools, services and infrastructure across the entire organization
• Monitoring of the production systems and networks
• Develop and deploy automation to make your job easier
• Have access to whatever training resources can help you succeed

Requirements:

• We are looking for an individual to join our systems team and help us build our production and corporate systems and keep them up and running reliably. An engineer who is passionate about building reliable and highly available systems and tools. A strong candidate will be an expert in containerization, AWS technologies, Kubernetes, and GitOps
• Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel
• 5+ years of experience in DevOps or as an SRE (or equivalent production engineering role)
• Strong experience with AWS, Docker, and Kubernetes
• Experience with CI/CD pipelines and methodologies
• Experience with IaC tooling such as Terraform
• Very knowledgeable in Linux systems
• Strong verbal and written communication skills
• Strong ability to think on your feet, come up with innovative solutions, and solve problems that may be completely unique