Position Title: Business Analyst

Location: Tallahassee, FL 32311

Work Arrangement: Onsite

Scope of Services

The advanced business analyst is a member of a full lifecycle agile/hybrid development team. The candidate will work directly with subject matter experts (SMEs), business offices, technical teams, and other stakeholders to translate strategic and operational needs into actionable business and technical requirements. Responsibilities include conducting user needs assessments, documenting results in accordance with departmental methodologies and standards, and ensuring clear communication across involved parties.

The candidate must have experience building and maintaining productive working relationships with business office staff through collaboration and teamwork. Core duties include supporting high level requirements gathering, preparing analysis artifacts, validating workflows, participating in solution design discussions, coordinating testing readiness, and ensuring documentation remains complete and accurate throughout the development lifecycle.

This role will provide support for modernization initiatives including system remediations, migration planning, dependency identification, environment validation, and coordination with business offices regarding application readiness and testing activities. This includes tracking remediation progress, confirming prerequisites, assisting teams with documentation updates, and supporting communication needed to advance applications through modernization or sunset processes.

Additional responsibilities include preparing business cases and testing materials such as use cases and test cases, translating complex business needs into technical specifications, and ensuring that both technical and customer-facing teams maintain a shared understanding of requirements and intended outcomes. The candidate will help support solution analysis, participate in cross-team collaboration, and contribute to alignment activities that keep development and modernization efforts progressing smoothly.

Education

Bachelor s degree or master s degree in Business Administration, Communication, Information Systems, or related field is required. Equivalent work experience may substitute for the educational requirement.
Certification in any of the following is desired but not required: Certified Scrum Master (CSM), Certified Scrum Owner (CSO), CBAP, PMI-PBA, PMI-ACP, PMP, ITIL.

Experience

A minimum of five years of business process analysis and requirements documentation, including independent facilitation with executives and subject matter experts.
Proficiency in process mapping/modeling with tools such as Visio is required.
Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint, is required.
Knowledge of Rules 60GG-1 60GG-5, Florida Administrative Code, is desired.
Knowledge of data migration practices, testing and quality assurance tools/techniques, and change and release management is required.
Experience translating business requirements into technical specifications is required.
Experience using SharePoint and Microsoft Teams for collaboration and document management; exposure to Power BI is preferred.
Preference will be given to candidates with experience using Azure DevOps to manage user requirements and backlogs.

Business Analyst

Key skills

About this role